Hotels with Spa in Southwest Florida, Florida

"Bottom line: hidden fees; overrated "

"Loved this hotel. Its position, the staff and its cleanliness."

"We did not like how when you walk into your room your beds are right there. Like going into a motel room. Water pressure was not good. Took a while to get hot water. TV kept going in & out and freezing up. "

"no beach view"

"Comfortable room"

"Over $600 per night for a room and in one word all common areas and my suite were shabby. The resort advertises five restaurants — yet the Pelican restaurant has been closed for months. The remaining so-called “restaurants” operate off the same limited menu, offering little variety unless you have a particular fondness for fries. The breakfast buffet resembled a crèche, with children running everywhere. There is no option for a calm, adult breakfast with even a semblance of decorum. We were forced to dine off-property to find a civilised start to the day. Room servicing was entirely inconsistent: .Sometimes the bed was made. .Sometimes the coffee was replenished. .Sometimes we received clean towels. .NEVER was the shampoo, conditioner or body wash replenished AND two of the dispensers did not work! For $600+ per night, “sometimes” is not acceptable. The music at the adult pool requires attention. What you hear is a relentless bass thump — from multiple sources — with no clarity, no balance, and no atmosphere. And why position Corn-hole at the base of the stairs to the pool deck, directly beside the adult pool entrance? It creates unnecessary congestion and noise in what is supposed to be a designated adult space. At this price point, expectations are not unreasonable — they are justified. This experience fell well short of what is promised and what is paid for. "