Southern Alberta Vacation Rentals

"We had a beautiful stay with you which upon arrival I extended. The hot tub and pool were very attractive. Due to the Spring Break everything was in over use. To be expected. We were moving East to West Coast so the timing was what it was. Loved the stay. The hotel was Canadian and what I would expect in Banff. Good vibes all around. We did not have breakfast (was it included in the room price? If so I was not made aware….). The staff was “transient” resort staff which of course is tied to the snow sports and specialized beautiful outdoor recreation focus. But it impacts the level of competent staff. We enjoyed our stay with you and our visit to Banff. We will return and stay again when we can!"

"Room was clean and spacious. Staff were friendly. "

"Great location but Front office staffs weren’t that friendly. It’s downside of booming tourism and lack of quality people to hire. "

"As usual, great experience. Love the restaurant on site!"

"First of all I feel the name on this hotel location is misleading. It is not near the airport. I made a mistake and thought it was the other Holiday Inn close to the Calgary airport. I was dropped off so I had to take a $35 taxi ride to get to this hotel. I was one of 6 people that afternoon that made the same error. My room was right beside the elevator so all I heard all night was people going in and out. Also my fridge in my room was making a loud noise every time it started. I mentioned to staff when I checked out. They said sorry but I would have preferred a discount offer. I will not be staying with you hotel ever again."

"Unfortunately, our experience wasn’t very good, we experience poor service in the restaurant as well as poor food options, the bar staff was not very well trained on liquor options. We were given broken glasses with cracks. And microwaved food. The room seemed to have remnants of bodily fluids on the headboard and linens were still stained with other bodily fluid fluids. Clean the bathroom was not clean and dated with obvious repairs in need. Our overall experience we won’t be back. "

"Everything was great "

"Breakfast was actually very good. Gluten free eggs was actually soft and tasty my first time having that. Everything was fresh and tasty, just for the breakfast I would go again. "

"Very nice front desk"