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"This is a very nice property. I love the fact that it has a full size fridge and stove top, so you can make coffee in the morning. And store things in the fridge ...very handy. We stay at this property often because it's located very well to amenities. Also, it's very close to locations where my husband has meetings."

"The straff we meet ritika over there, she help us alot feel like home "

"Great location on Banff Avenue. Extremely friendly and helpful staff -- provided us passes for the Roam bus to the gondola and rented us bear spray (free if not used). Beautiful suite, nice bar for drinks and hot tubs to soothe tired muscles post-hike."

"Nice staff ."

"staff were very pleasant , provided doggie bowls and bed for our pet to use as well gave him a toy to chew and keep. breakfast buffet had a great selection of food eggs potatos bacon bagels cereal , everything was fresh and delicious and woukd recommend "

"Clean room, friendly staff and breakfast was good."

"Beautiful room Construction happening somewhere in the hotel but we were not affected by it at all. Parts of hotel are older but our area was awesome. Quiet rooms, comfy beds great food available in the hotel, hot tub opened late so we got to use it even after a concert. Staff friendly, welcoming and helpful :)"

"Our stay here was amazing! Staff were accommodating & very friendly - check-in, housekeeping, restaurant/bar - all of them! The property was beautiful, the roof-top hot tubs & area were great and location was perfect. It was only a 4-minute bus ride or 15-minute walk down to the main hub for shops & restaurants, and approx 17min to the gondola. The bus stop is right outside the hotel for drop-off and right across the street for pickups, so it was close to the action without being right in the middle of it. The only downside I can think of was that while we were told about the restaurant at the hotel next door, it was not noted that they also had a great coffee bar & sadly, we only discovered it the day before we left. Next time we will make sure to explore our surroundings a bit sooner. We would stay here again in a heartbeat and definitely hope to do so!"

"Pool was not available to guests of guests. Was planning on visiting relatives while having a swim with kids, and was not apparent that this isn’t allowed on Expedia."