Southeast Jacksonville hotel rooms a the Marriott Hotels & Resorts

"Parking is safe and easy. The reception team is wonderful and super quick for check-in and check-out. Rooms are clean but the housekeeping is not responsive and took the towels without replacing them."

"The older guy that does breakfast or works at the desk is rude and has a nasty attitude. He told me that it is against the law to transfer me over to a room for a guest which was a friend of mine. That is not correct, I work at a hotel now. You are not allowed to give out room number information, tell anyone about a guests room number, let anyone in the room that’s not a registered guest in the room and if you mistakenly give out a guest room number while telling them about where their room is the room number needs to be changed IMMEDIATELY. So to say it’s against the law is a LIE. The proper term would be per the policy of this hotel I am not allowed to transfer calls to guest rooms but to lie and say it’s against the law is just SORRY. Indians have such nasty attitudes and think they can just say some crap cause they own hotels. No you still should have respect for your guests and potential customers but still protecting in house guests. I’ve worked at 8 hotels. I’ve done hospitality for 10 years. I’ll never stay here again EVER. It was an emergency and I didn’t ask for the room number cause I’m not stupid. We see who is the stupid one."

"Great Experience all around. "

"Loved the coffee machine where it grinds and prepares every cup of coffee instantly!"

"grits needed help"

"Hotel was very nice, looked brand new"

"Nothing like in the pictures stay was horrible"

"Room was nice and clean. Staff Isabel was very nice and accommodating. The staff first day was not so helpful. I didn’t get her name. The bar staff was not very good. Waited for a drink for 10 minutes. The bartenders never even acknowledged us. We left. It was convenient and clean. Room was comfortable."

"Always clean, comfy, and the staff is beyond courteous and friendly."