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Hyatt Place Jacksonville / St. Johns Town Center

3.0 star property
Travelers enjoy cocktails poolside and shopping convenience at this Jacksonville hotel, where comfortable rooms and thoughtful amenities create a relaxing stay

Choose dates to view prices

Located in the heart of Jacksonville, Hyatt Place Jacksonville/St. Johns Town Center is a perfect base for travelers. Enjoy meals at The Placery, pick up essentials from the grocery store, cool off in the outdoor pool, or maintain fitness routines at the 24-hour gym.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is P8,336
P9,461 total
includes taxes & fees
Jun 1 - Jun 2

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per pet, per stay (maximum USD 200.00 per stay), plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 53 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 8.00 per day (in/out privileges)
  • Pet fee: USD 100.00 per pet, per stay (maximum USD 200.00 per stay) plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Hyatt Place Jacksonville / St. Johns Town Center have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

How much does it cost to stay at Hyatt Place Jacksonville / St. Johns Town Center?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Jacksonville / St. Johns Town Center on Jun 1, 2026 start from P8,336, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Place Jacksonville / St. Johns Town Center pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 53 lbs per pet. There's a fee of USD 100.00 per pet, per stay. A cleaning fee of USD 100.00 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for USD 8.00 per day.

What time is check-in at Hyatt Place Jacksonville / St. Johns Town Center?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hyatt Place Jacksonville / St. Johns Town Center?

Check-out is at noon. Late check-out is available for a fee.

Where is Hyatt Place Jacksonville / St. Johns Town Center located?

Located in Southside, this hotel is 0.3 mi (0.5 km) from St. Johns Town Center and 1.5 mi (2.5 km) from University of North Florida. The Avenues and EverBank Stadium are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 772 out of 1023 reviews
Rating 8 - Good. 150 out of 1023 reviews
Rating 6 - Okay. 59 out of 1023 reviews
Rating 4 - Poor. 19 out of 1023 reviews
Rating 2 - Terrible. 23 out of 1023 reviews

Reviews

Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was advertised and perfect location for Towncenter.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing, plenty of options. Parking was great as well multiple spaces open and available even for a crowded area.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean. Great location for restaurants.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, great staff, family friendly, and very nice location! Walking distance to a lot of areas ! Highly recommend
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities
Room was very clean and a great location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Evani

Liked: Cleanliness, property conditions & facilities
very friendly staff!! i love staying here!!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

eduard

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel , amazing views and the food was excellent, traveled with 5 family members and the accomodations were fantastic
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rizwan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kelly

Clean room, staff was great:)
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Amenities
Great stay. Friendly service desk and clean property.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ahmed

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Close to lots of shopping and dining. Center of everything. Clean hotel. Beautiful patio on the back. Lovely atmosphere. Friendly staff.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Terri

Room was clean. Staff courteous, especially front desk staff. Continental breakfast was good with plenty of choices.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Devonda

Liked: Cleanliness, amenities, property conditions & facilities
Room was extremely clean, courteous staff, amazing breakfast! We will definitely ve returning.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities
We loved this property! Great location with everything you want or need right outside property, clean and attractive rooms, friendly staff, and an above average complimentary breakfast. We’ll be back!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities
The bed was super comfortable! The shower was amazing! And lots of storage space for luggage and garment bags. The staff were extremely courteous and knowledgeable! And The View of the river was also amazing!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities
Our room was cozy and clean. The staff was very friendly and knowledgeable about the local restaurants.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Great treatment by the staff. Great room easy check in. Will stay again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, near a lot of restaurants and shopping and all within walking distance. Staff was very friendly.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean, nice staff, quiet, comfy bed, tons of stuff to do and eat in the area!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was great. The selection was the best I have ever had in the US
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ellis

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and comfortable. The location was great for the St, Johns Towne shopping. And, you could walk to a few restaurants, if you wanted to. The staff was pleasant, and accommodating. We would definitely stay there again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and everyone was awesome!!!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service
The room view was great
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities
Clean room and friendly staff
Stayed 1 night in Nov 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Has a lake view. Plenty of dining and shopping options. Nice breakfast.
Stayed 1 night in Nov 2025