Hotels with Air Conditioning in Southampton, England

"So, I appreciate that this is a “budget” hotel (although I felt the £107 per night price wasn’t overly budget!) but my room basically consisted of nothing but a bed, a shower, toilet and tv. The bed and pillows were really hard, which left me with a sore back and neck, there was literally NOWHERE to sit apart from the bed, no kettle or anything in the room, including even water.. I did see some fridges with cold drinks in reception, but £2.75 for a can of Fanta? Ridiculous. Yes it was convenient for the venue I was attending for a wedding, but would I go there again? Certainly not at that price!"

"Only one small problem - no iron in the room - only a garment steamer was available which did not take out the wrinkles in my clothes. Plus no operating instructions were with it."

"Excellent location, comfortable bed, delicious breakfast buffet, dinner was good."

"The property does not have air conditioning, there are no phones in the rooms so if you have an issue or need something, you have to see someone at the desk. There were no washcloths in the bathroom. The beds were hard."

"Reception staff were very welcoming, room was very clean, and breakfast was very nice. I didn't like the attitude of the women in the spa section, felt like they were talking down to me had a lot of ego and arrogance, not sure if it was a colour thing. "

"excellent"

"We recently stayed at this hotel after breaking down on our journey. Unfortunately, we couldn’t make our first night and phoned the hotel to explain the situation. The woman we spoke to didn’t seem very interested or concerned, and we were disappointed that nobody even asked if we were okay given the circumstances. When we finally arrived the following evening around 5:30pm, the staff there were friendly and welcoming, and the stay itself was pleasant. However, the lack of empathy and customer care during our initial phone call left a negative first impression. Overall, the hotel itself was fine, but better communication and understanding in situations like this would really improve the customer experience."