"Our first room was really dirty, deep ingrained dirt and a general lack of everyday cleaning too. Luckily the kind manager moved us to a better room that was much cleaner.
The staff are great, very friendly and the breakfast was reasonably good - but the building is very tired and and grubby with marked walls, peeling paint and dirty windows - which is such a shame because it is fabulously located and could be a real jewel in Cardiff's crown!
The building is quite damp and this triggered one of our party's asthma so that is also something to consider when booking."