"Great location across from the convention center/Petco Field/Gaslamp, nice shower set up with a rain shower. The rooms are in desperate need of an update with the furniture scratched and falling apart, holes in the carpet, the carpet so stretched/warped I couldn’t roll my suitcase over it. The tv’s are basically useless with a couple channels and no ability to stream or connect - the panel you see is either not connected or broken or maybe if you had a hdmi something would work. Staffing is so limited they had very little open in stark contrast to the resort fee - the bar opens at 4. There was nothing available before then. There is a lovely pool and bar… but the bar was never open. I left at 5:45 am and there wasn’t even anyone at the front desk. There was a kiosk to drop your key. So odd for a hotel of this size. The Holiday Inn in the middle of no where has more staffing and amenities. For three of the four days of my stay the 6th floor button was gone in one of the two elevators… it was annoying to figure that out. "
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