South Russell Hotels

"Hot tub wasnt working would have liked to know that before booking since that was one of the reason i booked this hotel. Also having to pay $40 a night is a little ridiculous why not just put that included with the room price."

"I informed the young man at the front desk that when we turned the heat on it smelled like burnt. He immediately switched our room. Thank you so much. It made a difference for my family and I to being able to sleep without any worries. I also called them because we were held up at the car rental place and they held our belongings until we got that. This was a great place to stay. Thank you!! "

"This hotel is incredible!! "

"Facility was in dreadful condition."

"Stay was nice only Complaint is cleanliness of the bathroom was lacking hair in corner , front of sink dirty ,shower glass dirty and wall above trash and food on wall "

"We were in a two floor room and it was spacious but it was not well kept. The furniture had stains and the floor did as well. The pull out mattress was awfully dirty and I couldn’t let my children sleep on it. I asked for extra sheets and pillows and they just gave us sheets. The hallways were dirty and the lighting in the room had bugs in it. I would definitely not stay here again despite the very sweet staff and good location. "

"TV not working properly during our stay and no maintenance was working on site overnight so no one could fix it. Staff was not very pleasant about us having a dog, even though the place is “pet-friendly.” Bathroom floor was very sticky. We have a crawling baby so I notice things like that. Overall not worth the large price tag."

"Staff were unbelievably friendly and made us feel welcome. Valet and bell hop service were fantastic. This is a great spot to stay, no question. We will be back."

"Great stuff"