"I chose this hotel for my last night in Arizona thinking it would be a nice and beautiful place to relax before my flight home. The pictures make it seem like an oasis, but what’s not shown in the pictures is that this property literally sits smack next to a huge highway with super LOUD traffic noise at all hours. The rooms are in a separate property than everything else- it felt like I was staying in an abandoned hotel. The grounds didn’t really look maintained - had almost an apocalyptic feeling, like I rolled up on a set of the walking dead. I needed assistance from the front desk at 9pm and called multiple times and no one answered. And because the front desk is in a different property, I didn’t feel safe trying to walk to it at night, it felt creepy. I also set up a wake up call for 5:15am using their automated system for an early flight - the call never came. Fortunately I set up a back up alarm and was up on time. I feel stupid that I paid twice as much as other hotels in the area thinking that I was upgrading my experience. Total waste of money and very disappointing for a Marriott. I didn’t use the pool but that part did actually look nice."
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