South London hotel rooms a the Youngs Hotels

"It was an awful eperience staying at Novotel waterloo. I spent £410 for an night. We checked in very late night around 1:00 AM. When I entered in the room it was very disgusting smell coming out of toilet and bathroom. so I called reception then the lady came with the room freshner. We couldn't slept for whole night as it was so hot because air conditioning wasn't working at all. Kids were crying for the whole night. Worst ever experience. I stayed with alot of different Accor brand hotel but this time it was that bad that won't be going with any Accor brand hotel. I told at the reception about everything and they apologies."

"Reasonable hotel with a good location. It was clean, staff was friendly and property was in good condition however pick-up rides for Uber/Taxis are not the best because there is always a car that's double-parked/on top of the walking path-sidewalk and no vehicle can go in or out without problems. Ubers especially can't ever find the location. The parking attendant don't help to rush the drivers who are illegally parked. Otherwise, it is an above average American type of hotel; don't expect to feel like your in London once you are inside but it's a good place to stay. We booked this hotel because it had a pool and for my 7 day stay, I haven't yet visited the pool once because they are always overbooked (I've called down to Guest service and they always say there is no availability) which is crazy. You don't think the pool would be 24/7 operations but they close at a specific time, with the money you are paying, you would expect the pool to be open and available. Also, after Day 1 of your stay, the bottled water for drinking is not free, you have to call downstairs for basic things like robes. I'll say that the check-out process was very simple though (we just had to drop our keys off). Room service food was nice however if I order 1 bottle of water, it was 5 pounds local currency and another 5 pounds for a service charge which is ridiculous; when asked why, they said every room service order has a mandatory 12% charge to it. I hope the 12% charge goes to the staff. "

"Great location with lovely view over the river. Clean room, comfortable bed and fabulous dressing gowns. Amazing breakfast. Will definitely stay again"

"Good location, nice breakfast."

"Good"

"Having a Kitchen was great with kids. close to main attraction groceries and bus stop and train station"

"What can we say? Another fantastic trip and stay. Right from the beginning, we felt welcome and comfortable; nothing was too much trouble for the team. All the staff were incredibly helpful and polite throughout our visit. ​This is the "go-to" for my son every time we visit London. At just 8 years old, he has already decided he only wants to stay here—and I totally agree! Thank you so much for everything; we already look forward to our next visit soon."

"Lovely staff. We were in a pickle and they helped us out greatly. "

"Just a block away from the eye. Just across the bridge from Big Ben. "