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"Very clean and had everything we needed"

"This is a lovely house. Spacious, but still cosy in winter. Very close to a good bus route into Oxford. Even though it is near to Oxford centre, the house and garden are very private, down a quiet lane Everything was spotless, and the kitchen island was a great place for the family to prepare meals together. The bedrooms are over 2 floors, with a master bathroom on each one and an en-suite shower room to the main bedroom on the first floor where there are 4 bedrooms. There is also a cloakroom...

"Some of the basics were not provided on our stay so really wasn't worth the money. Communication - didn't receive the check-in details by email as instructions said. The day before the stay I tried to contact the host multiple ways, including Hotels.com support x 2, with no luck. Eventually on the day of the stay I was told I would get the information at 12pm. At around 1pm I had not received the information so chased again. Was finally given the information at 2pm but was rudely told that...

"Perfect location"

"The room was very good,spotlessly clean and the lady in charge was very helpful."