South East Cornwall hotel rooms a the St Austell

"Didn't like repeated auto emails asking for self check in and credit card details for incidentals. Didn't like silly health and safety window locks that didn't allow airflow into room. Fans are not at all adequate on hot days. I wonder where health and safety stands if one faints due to the heat on hot days or the risk or access if there is a fire. I did like that reception staff was very helpful to find me another room on the cooler side of the building. TVs need upgrading to Smart TVs. "

"Was lovely "

"Lovely night sleep very clean."

"I was a late arrival as it was a last minute trip for work. Check in was swift and polite and when I explained I was covering last minute for a colleague he gave me a voucher for a free breakfast Made me feel special and I really appreciated the service and gesture"

"We consistently choose to stay at this establishment whenever we require accommodations in Plymouth; we have no desire to explore other options at this point."

"Was as described. Dog friendly. Staff very pleasant and helpful. Shame they don't do vegan food but guess not many places do on the moors."

"We thoroughly enjoyed our one night stay at this comfortable and very reasonable hotel. Staff were polite, decor was tasteful and opulent. It was very clean and the breakfast was very tasty. There was nothing to complain about. "

"Stunning country castle style hotel. Rooms finished to a very high standard. Staff were wonderfully attentive, seemed genuinely pleased to help and proud of their establishment. Packed with history and a real oasis of peace and comfort. Afternoon tea and breakfast were delicious with a wide choice of options. I felt that the dinner option I had was a bit “nouveau cuisine”, lots on the plate but not much there. But what was there was very well prepared. Spa was very pleasant, although a bit of a shame that the steam room was out of order, as well as the lift to the spa. Will be staying again, it’s not cheap, but you pay for what you get. "

"Had a great two night’s at the hotel. Very quiet room on the 3rd floor. Going back in December. It’s great please to chill out on my week off as a live in carer. "