We had a lovely time at the resort, the property is absolutely beautiful, very green and serene with beautiful flowers and all kinds different plants and fruit trees, with the name of the fruits. 4 pools were all different and very relaxing. The staff was amazing and everyone made us feel welcomed and went above and beyond to accommodate us at the restaurant.
We did encounter some issues with our 2 bedroom villa, Avocado house. We were told that the WiFi was down before booking, however, there were more issues with this villa. We had no way to call reception because phone was down, our microwave didn’t work, so we were unable to heat food. And worse of all, we had lots of bees in the master bathroom, over 12 bees, which startled us and caused a delay in getting ready. Not sure how they entered the villa, I must assume that there is a hole somewhere in the villa. I took a video and pics and showed it to reception but was simply told sorry, with no attempt to contact the manager or offer a reduction in our final bill, considering all the issues we had with the villa. That was disappointing.