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"Room we chose was very traditional Japanese, sleeping on Ryokan. Family enjoyed our stay being on the West building just a lift down to the Private Bath Onsen. Great experience with various variety of indoor onsen pools and not to miss the outside onsen experience. Very convenient and lovely walk to Hell Valley sightings of wild deers, easy stroll to convenient stores too"

"We were very pleased with the location, and the staff were incredibly kind and helpful everywhere. The building isn’t brand new but it’s well kept and clean. In fact I was expecting something a bit more old fashioned after looking on the Expedia listing. Overall a very nice time with a beautiful view of Lake Toya wherever you go! "

"The front desk staff were all so kind and helpful!! They really made our stay so much more comfortable and also helped us with shipping our luggage to our next location and helping us figuring out bus times to go to kutchan! Will most definitely be back for the amazing staff!!"

"Ski In ski out, great location, lots of dining options. Good Onsen. Best spa massage service! Highly recommended to everyone!"

"The hotel is at the beginning of the town. It is across from the bus terminal to get to the station or Date Jidaimura. It's actually a 5 min walk to a 7-11 but can't tell from there. The workers will always willing to help with calling cabs. Compassionate when I had my 10 yr old daughter and they let me add her to my reservation for around 5000 yen with my 12 yr old son and did NOT charge us 17000 yen like a nearby hotel did. Enjoyed the onsen. Iron, salt, sulfur, etc baths. I love the outside one."

"amazing view"

"Great view and comfortable hotel. Limited restaurant options. Some places require reservations. But the hotel staff is very helpful. "

"good"

"We loved the Onsen. "