Skeppshamn Hotels

"Mattan i rummet har väll sett sina bästa dagar"

"Fin frukost"

"I had to chase to get access to the building - woman on mobile remotely having conversations with other people. Had flagged my check in details had not come but told me it would come. Basically, they had overbooked the rooms but did not tell us and gave us a single room hoping we would not notice. We did. When I asked for the room we had booked was told it was Expedia's fault, all the rooms are booked and basically spent 3 hours waiting an outcome. Expedia rebooked us to another hotel which was equally awful. Bad experience overall"

"The place is a bit run down but has apparently just changed hands. There is great potential if the new owners have the ambition to both maintain and develop the place."

"Vi övernattade enbart på väg vidare mot Umeå så har inte haft möjlighet att träffa personal. Rummet var bra, fräscht och vi saknade inget. Frukostpåsen var den bästa vi fått, fräscht och rikligt. "

"We stayed here as a stopover during a road trip. I called ahead to let the hotel know we would arrive very late because our luggage was delayed at the airport. Although this was noted, when we arrived at 4 AM we were told our room had been cancelled. After I explained the situation, the receptionist eventually gave us the room, but the interaction felt more like asking for a favor than checking into a confirmed booking. After delayed luggage, a 3.5-hour night drive, and no sleep, this was not a great welcome. Parking was limited, so I had to park quite far away. Getting to the room was also inconvenient, requiring an elevator down, a long walk, and then another elevator up. On the positive side, the room was clean, comfortable, and had a nice port view. The breakfast area was pleasant, and the breakfast was very good. We might stay again for a one-night road trip stop, but the arrival experience and room access could definitely be improved."

"Front desk staff was very friendly and helpful! Hotel is located near bus stops that made it easy to get around the city!"

"Excellent "

"Very clean and comfortable rooms! Staff was super polite and friendly. The spa ”Stillery” is a ”must visit”!! "