Hotels near Silver Jubilee Park

"The room we stayed had bed bugs and we were eaten up big time. We were moved to another room. Staff is very friendly. The owner reported that he is going to take care of the room. Learned a lesson to check the bedding as soon as we enter from now on! This is the very first time this had happened to us. We were naive. Did not think it could be bed bugs! Being very close to Paddington railway station makes the hotel vulnerable to all kinds of infestations and infections. "

"Amazing location and staff"

"Checked in early. Brill. Friendly staff. Easy check in / check out. Great for parking too. Top notch. "

"I stayed here for two nights in a double room with breakfast included, and unfortunately the experience was very poor so would not recommend coming here at all will not be coming back ever. The room was not properly maintained. The towels were unclean with stains and an unpleasant smell. Basic amenities were missing – there was no proper soap (only a dispenser), no shampoo or conditioner, almost no utensils, and only one small packet of tea provided for the entire stay. The room was also extremely cold even though the heating was on, and the hot water took a long time to work. I raised concerns about insects in the room that I believed could be bed bugs, especially after my partner was bitten during the stay. When this was reported to staff, they were rude and dismissive and did not properly investigate the issue or offer an alternative room instead they checked us out. Breakfast had been included in my booking and paid for in advance, however I was told on arrival that breakfast was not being served during my stay. I was given a voucher to use in the restaurant, but when I tried to use it I was still charged the full price and service charge and only received a small discount. Overall, the accommodation and service were not as advertised and fell well below acceptable standards. The booking was eventually cancelled and only a partial refund was issued despite the problems experienced instead of full. Based on my experience, I would not recommend staying here. "

"Lovely, clean hotel, with very helpful staff. "

"The staff are always friendly and helpful, rooms are clean and spacious and a pretty decent gym for general fitness."

"No oven or toaster,other than that a great stay "

"The staff were pleasant and friendly. Check in was extremely easy, but parking is a let down as you have to pay £15 but if you move your car, your space is not guaranteed on return. "

"Lovely room, close to the lively street but still very safe. Hosts were very friendly and easy to contact. "