Search Castles in Silang

"Good Staff at front desk, security, concierge, housekeeping, and Belmont cafe are welcoming and pleasant Housekeeping and Guest Services were excellent with their response times to needed items or services was quick. Hotel is steps away from Newport mall and restaurants. Its convenient location to the airport was a plus. Concierge were very helpful at the end of our stay wheeling my mom to the door of the skyway bridge - outstanding!! Improvements Lobby area can get very busy and crowded. More room is needed to alleviate the high peak times - check-ins & check-outs. Breakfast buffet (although a poster chart was displayed of best times for buffet) was busy. Found that the cleanliness of the floor and buffet area could have been better. Buffet choices were okay. Would have been great to offer: mango, avocado, pomelo, dragonfruit. Was expecting more Filipino selections. Yes, there is an A La Carte available, but it’s either one or the other. There was an odour by the elevators on our floor and another odour in the hallway and sometimes by the main floor of elevators. Something to be looked at by maintenance. In my opinion, there were too many staff seen in the lobby area and restaurant area. If there were less staff, there would be more space to accommodate the guests and luggages. More front desk staff is definitely required during peak times - this is more important than having many staff in the lobby. "

"Very nice place and accessible to airport."

"No amenities like breakfast or shuttle to the mall or airport. Otherwise the place is very nice and close to shopping."

"Very good "

"The checkin staff are not friendly for checkin, questions or checkout. Didn't even provide information about breakfast where to go for breakfast, timing or anything. The kitchen staff and security are really nice they go out of the way to make you feel welcome. Room is big and fairly clean. Bathroom is bit old. Good amenities. Breakfast is good spread, lots of options. Worth the money. "

"Good"

"Breakfast wasn’t great. Our safe deposit didn’t work and l asked the staff but they didn’t fix it, we had no shampoo so we had to ask them to bring it."

"just ok"

"Very friendly and accommodating staff. Shuttle to MOA was excellent. The location once you get out of the facilities is unsafe to walk due to crowded area and traffic. The live band in the evening was excellent after a full day. The live band or singing was a great way to relax before ending the evening. Food was excellent but a little pricey. "