Shonan hotel rooms a the Tokyu Hotels

"was extremely disappointed and frankly disgusted to find explicit adult content available on the hotel TV—not only in the adult section, but also mixed into the regular drama category. This is completely inappropriate and not something I’ve ever encountered at any hotel before. It made the environment feel uncomfortable and unwelcoming. Hotels should ensure that their entertainment menus are clearly separated and that explicit content is never placed where families or unsuspecting guests might come across it. This experience significantly impacted my stay in a negative way."

"Clean room. Very nice hotel."

"Fabulous hotel!"

"Great stay, clean, everyone was sooooo polite."

"Awesome hotel! The whole hotel is so beautiful, and all of the staff was so friendly and helpful. We loved that there were restaurants and the onsen and spa on site so we were able to relax without even leaving the property if we wanted. Everything was clean and well maintained and all of the restaurants were delicious! I would definitely recommend staying here if you get the chance."

"Loved just about everything at this hotel, lovely room, view, location. But the service in the western dining room and the lounge was horrible. The breakfast service was so slow, was it because we didnt have a coupon for the free breakfast? The beverage lounge was almost non existent service, we had to get up to find a server. "

"Very clean hotel and wonderful food. Everyone was very helpful and we would recommend this hotel. "

"The breakfast menu was okay. I was just not use to the small portions and no cereal. "

"Location,cleanliness and friendly staffs."