"The service was excellent. The check in/out process was rather laborious. Many people are “parked” in the lounge until their turn is up.
There was an afternoon ensemble in the lobby, while talented, was very loud- not something I would expect in a spa.
The baths were wonderful and beautiful in the evening.
Breakfast was varied, fresh and delicious."
"we were happy with everything in the hotel. Nothing to complain about. We were there to enjoy private Onsen and it was very nice. There is some Sulphur smell in the corridors but I guess, that is expected when you are near a hot spring."
"We would definitely stay here again. There are so many awesome things that you can just walk to. And it’s really close to the train so you can go to other areas quickly."