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"100% no doubt. Flawless."

"This hotel exceeded my expectations for service, cleanliness, and hospitality. It was absolutely perfect! I would change nothing. My room was cleaned every day and fresh pajamas were available. We used the laundry room and everything was clean and available. The staff were helpful with all my inquiries and the location was perfect for access to trains. Exceptional example of true Japanese culture and hospitality for my family to experience. "

"Everything was perfect. The hotel design was beautiful, the amenities thoughtful and the staff and service superb. Highly recommended. "

"각실이 깨끗하고 아침식사가 매우 좋았어요."

"This was by far the best hotel I have been to for my whole trip in Japan. The space is amazing for solo travelers. The amenities were outstanding and the quality of care that I received was out right the best that I ever received. Next time I come to Japan, I will gladly book more hotels through citadines. "

"Room is very clean and staff was very kind."

"The location is very convenient and near to Minatomirai station about 5 mins walk. The hotel staffs are friendly and our room is very clean and our bathroom and balcony with a wonderful view of the ferry wheel. The hotel have a direct limousine bus to Narita International Airport too which is very convenient. I will stay at this hotel again if I visit Yokohama. "

"The staff were excellent and helpful at every instance. Room was always spotless, amenities and location suited our group perfectly. "

"Very accomodating and helpful to guests. As a foreigner i felt extremely well taken care of. Would recommend to others. "