Search Apart Hotels in Shonan

"Yes it was clean"

"Great location. "

"The staff was very friendly. The room was comfortable, and I loved the projector they had. The breakfast was very tasty and the view from the terrace on the 10th floor was nice. I don't know when I’ll be back, but they’ll be my first choice when I do."

"Great staff, buffet is little repetitive.. most people only stay one night, food is boring next day."

"Room view was spectacular. Staff front desk Ito and Shino above beyond service…both also understood English language. The Yokohama Bay TOKYU great accommodation and perfect location, it’s near to shopping and restaurants. "

"Nice accommodation "

"Staff were excellent, cannot fault them! Our room was spacious, but a couple of issues like the bidet wasn't working on the first day but it was fixed the next day. The room was very hot and a lady staff helped us by opening the balcony to let the cool air in. Also she brought a fan which was a big help! We've stayed here before and we are familiar with the area around it. We stay here before or after our cruises lime this time we did HK to Yolohama and we walked to this hotel from the terminal, very handy@"

"Truly the best hotel experience I’ve ever had. I grew up in Idaho and never imagined I’d get to stay somewhere like this. This was our big splurge night of the trip, and it was worth every single penny. From the second we arrived, the service was incredible! Warm, kind, and genuinely thoughtful. Nothing felt forced or overly formal. Every interaction felt personal. The room was absolutely beautiful. Modern but deeply rooted in Japanese aesthetics. Natural wood, stone textures, soft lighting, clean lines. It felt calm the second we walked in. Everything had intention behind it, and the space just made you exhale. And the setting…unreal. The mountains were moody and misty in the distance. You could see and hear the river below from the balcony, and snow was falling. Sitting in the private onsen while warm water surrounded us and snow drifted down in the cold mountain air is something I’ll never forget. The sound of the river, the winter mountains, the quiet, it was pure peace. We booked this hotel for the private balcony onsen, and I basically lived in it. We ordered room service for dinner and had Western breakfast the next morning, both were delicious and generous. When Miyuki brought our breakfast, she surprised us with special paper cranes she had folded. That small gesture meant so much and perfectly captured the care and hospitality here. This stay honestly felt surreal. It wasn’t just a hotel, it was an experience I’ll remember for the rest of my life. "

"The hotel was impeccable, room was comfy and clean. Staff were very friendly and accommodating, they even had essentials available of all sorts if you forgot something (hair tie, brush, toothpaste..). Very thoughtful establishment! Loved the E-bike rental opportunity too-it was fun! I will say the only drawback was location to Tokyo where most ventures and tourist activities were; Ubers were about 30 minute trips and train was about 60 minutes to get there. "