Shitan Hotels

"Service is great and staffs are very friendly. Service is one of the best Sheraton I have stayed around the world. Room and linens are clean. Bathroom is big enough but the arrangement can be better, a minor design issue. Location is in North Hsinchu which is far from the old Hsinchu downtown. Having visited Hsinchu many times over the last 18 years, I think this is the best hotel overall in Hsinchu and Ambassador hotel, located in the old downtown Hsinchu, being second best. "

"Clean and quiet place to stay!"

"Every thing is good except the hilly environment. If you are traveling with elderly, need to be mindful about the slope and steps. "

"Clean and updated rooms. "

"The only and must go place in this area "

"Staff is very helpful"

"Friendly staff, great location (near local train station and a mall). Great food and gym facilities. Rooms were excellent."

"Good hotel "

"This resort is quite good and very spacious. As a family of four, we had plenty of room and felt very comfortable. The amenities were also impressive. Complimentary snacks, beverages, and coffee(pods)—a pleasant surprise, as these are usually not free in many other hotels—were available throughout the stay. The breakfast was excellent, with plenty of choices and a large, airy dining hall. Since we stayed on a weekday, there weren’t many other guests, so we could easily pick what we thought was the best table, with a beautiful view of the fountain in the front yard. In the afternoon, we spent some enjoyable time at the pool in the backyard. My sons had a lot of fun playing with water and water guns. While it’s not comparable to a water park in terms of attractions, it is still a great feature to have. Later, we bought discounted tickets to the amusement park, but unfortunately, we had to return them due to heavy rain. The lady at the counter was very understanding and processed the refund without any questions, even though the reason for returning the tickets was obvious. The parking lot, like everything else here, is spacious and conveniently located on the L1 floor. It's free until the evening on the day of checkout, which is another plus. Overall, we had a great experience. I hope we can return one day."