Shiraoi Hotels

"Breakfast menu was below average, non of the staff spoke English it was very difficult to try to communicate with them , I made my booking without the dinning package I decided to added on upon my arrival , the dinner for each person is approx 2000yens equivalent to usd70.00 x 2 usd140.00 . The 1st night dinner was very disappointing then the next morning I went to the front desk use Google Translate to communicate with the staff they do the same to com with me finally "

"We stayed here for one night prior to flying out of New Chitose airport. The room was clean and comfortable, the shared lounge was comfortable and a lovely amenity. Breakfast was a limited, fixed menu that was tricky for us as vegans, but otherwise it was a totally fine place to spend one night!"

"made the early flight so easy"

"Newer, gorgeous property with Ainu elements at a serene part of the small town. Nice, minimally designed room with great view of the lake, great for a relax trip. Onsen water is brownish and feels v therapeutic, smoothening for the skin. Food is alright, breakfast portion is a little small. Unlike other similar grade onsen hotels, there is no drinks provided in the room - only a jug of water, this is rather disappointing. Can't be sure the water is fresh. If this is due to environmental practice, the hotel could have provided water in aluminium can..."

"Perfect"

"Parking on site was free, hotel is clean, huge Onsen! Room was a tiny bit small for 4. Overall good hotel"

"Friendly staff to arrange shuttle, new interior for lobby and rooms (designer room), very comfortable, nice onsen. Well worth."

"Beautiful little place overlooking lake toya. Whata a vuew "

"Noisy places, need remodel. Everywhere is old rusty."