Shiranuka Hotels

"Staff was kind & helpful. Room was clean with nice amenities. Not a great deal of choice at the breakfast buffet, but it was still pretty good."

"One of the most beautiful onsens I have ever been to. As soon as you walk in, there is a sense of calm and quiet elegance. The property is beautifully designed to maximize the view of the lake. Our room consisted of three large sections which can be divided with private screens. The service was outstanding too. Each breakfast and dinner, we dinned in a private room. A special thanks to Shayla. "

"Nice room with a view"

"We had a wonderful 3-nights stay at Lamp No Yado Moritsubetsu. We were two couples and took two Japanese-style rooms, both of which were spacious, spotless, and very comfortable. The staff were incredibly friendly and accommodating, making us feel very welcome from the start. The setting is beautiful—peaceful, quiet, and surrounded by lush greenery. The hotel also has a beautifully designed and well-kept onsen, perfect for relaxing after a day outdoors. We enjoyed the large community room with relaxing massage chairs and games. Breakfast was delicious, with many different dishes. The location couldn’t be better for hiking and sightseeing in the nearby parks. Highly recommend this place for anyone looking to enjoy nature, warm hospitality, and a truly relaxing experience. "

"NEverything about the hotel is superb from room to buffet food offered, the Onsen pools and self service laundry facilities. They also have professional violin entertainment in the evenings. While the hospitality is unique with ladies in kimono bowing & greeting upon arrival & departure, the only odd thing, is no luggage assistance at all and we wonder how the elderly are able to cope. "

"Nice hotel and great breakfast. Would have been perfect but air conditioning was very weak or not working and so it was very stuffy in the room making sleeping difficult. Would happily use this hotel again as location superb and nice rooms"

"Comfort bed, spacious room size "

"The hotel parking was difficult to find, ended up parking in a city lot that cost a bit extra. It’s located on a busy road, so it lacks a proper arrival area. It’s close to restaurants and the main area of Kushiro. I thought the room was comfortable and the free breakfast decent."

"I very much enjoyed my stay at Smile Hotel. Everyone was nice and welcoming. If there was any issue or questions they would answer it. The buffet was breakfast only which was helpful and amazing. "