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New Akan Hotel

3.5 star property
Lakeside relaxation awaits with natural hot springs to soothe tired muscles and two restaurants serving delicious meals in a peaceful setting

Choose dates to view prices

New Akan Hotel, beside the lake, offers a peaceful retreat with an indoor mineral hot spring and sauna. Guests can dine at two restaurants, use laundry facilities, or grab snacks from the bar/deli. Previous visitors consistently praise the attentive staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
The current price is P7,250
P9,005 total
May 27 - May 28
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is New Akan Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at New Akan Hotel?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at New Akan Hotel on May 27, 2026 start from P7,250, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at New Akan Hotel?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at New Akan Hotel?

Check-out is at 10 AM.

Where is New Akan Hotel located?

Situated on a lake, this hotel is within a 10-minute walk of Akankohan Eco Museum Center and Lake Akan. Akanko Ainu Theater Ikoro and Ainu Kotan are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very Good

7.4

Cleanliness

8.2

Location

7.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 76 out of 237 reviews
Rating 8 - Good. 93 out of 237 reviews
Rating 6 - Okay. 44 out of 237 reviews
Rating 4 - Poor. 17 out of 237 reviews
Rating 2 - Terrible. 7 out of 237 reviews

Reviews

Verified

10/10 Excellent

Jinny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful dinner and breakfast!
Stayed 1 night in Dec 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The best thing about the hotel was the rooftop pool! The buffet for bfast and dinner was very nice. Unfortunately the rims, while clean, were very dated.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Ming

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is in a great location. We were able to walk to the ferry port. It is walking distance to the bus station. The dinner buffet was excellent. There were many varieties of food. Our room was clean and faced Lake Akan. A great place to stay!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Darrell g

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a time warp, step back into the boom times of 1980 Japan. Roof top heated pool with a view of the lake and volcanoes in the background! I need to say no more!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop mixed onsen was a big surprise, but super nice as we don't usually get to be with family members of other sex. (You do provide basic swimwear). It was so nice to look over the lake and just chill out in the onsen upstairs, but the main onsen were also incredible. Food options were plenty in the restaurant (buffet style), and it's so close to the Ainu Kotan... definitely worth a visit!!
Stayed 1 night in May 2026
Verified

8/10 Good

Melvin

Liked: Cleanliness, staff & service, amenities
Nice view of the lake, both from the room and the onsen In-room bathroom was dated though Good selection of food for both dinner and breakfast
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Takami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like hot spring big bath.
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Yew Kit Kevin

Liked: Staff & service
Hotel is a little run down. In need of a make over.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Tay Kay

Liked: Property conditions & facilities
A very wide spread and luxurious buffet dinner. Take the half board
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

KA LUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Neil

The property is a mixed bag the food and staff were excellent. However the room was was in very poor condition and badly overdue for refurbishment. For the amount of money charged the rooms will be a definite disappointment.
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Fatima

Disliked: Amenities, property conditions & facilities
The staff was friendly, but the room and the dinner buffet was not up to standard! The hotel itself it's really old it needs a makeover all around. Luckily it was for one night only.....
Stayed 1 night in Jun 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Overrated For Price

The front desk was a little standoff ish. I arrived at 9pm and you would have thought the world was ending. Just a massive hotel with a lot of people. The onsen was super crowded and lots of the surrounding restaurants close earlier than mentioned. A bit pricey for the style of room, but very limited availability in the area.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Peter

Disliked: Amenities, property conditions & facilities
It should be renamed the Old Akan Hotel, as the rooms are probably 1960s in style and amenity. It was definitely overpriced, given the small bathroom and bedroom. The bathroom was so small, there was not even space to put bottles of shampoo and body soap. These were provided in sachets. The hotel seems to have had a facelift on the outside and in the lobby and restaurant areas, but the rooms were ordinary. Not worth the money charged.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Lowell

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jin

Liked: Property conditions & facilities
良かった
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

DONGHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
北海道旅行は7回目ですが、今まで行った宿の中で1位で良かったです。 日本の宿泊客たちも親切で, 食べ物もとてもおいしかったです。 露天風呂もとても良かったです。 ありがとうございました.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Fuhsing

Liked: Cleanliness, staff & service, amenities
地點佳、CP值不錯
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

youto

Disliked: Property conditions & facilities
駐車場まで遠く、シャトルバスは有りますが不便です。
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Alexandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Matsalen var överbelastad och fullt av matos i hela lokalen. Det var en stor buffé men maten var rätt dålig. Det var inte heller speciellt städat på hotellet utan det kändes väldigt nedgånget.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

CHIHARU

夕食にもう少しお刺身があらばよかったなと思いました。
Stayed 1 night in Sep 2025
Verified

6/10 Okay

M ayumi

Liked: Property conditions & facilities
あいにくの天気でしたが天空スパと温泉とても気持ちよかったです。食事は種類が豊富で何を食べるか悩みました笑
Stayed 1 night in Sep 2025
Verified

8/10 Good

TAKASHI

満足でした。
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kaito

Liked: Staff & service, amenities, property conditions & facilities
総合的にコスパが良いホテルでした。 温泉は最高です。
Stayed 1 night in Sep 2025
Verified

6/10 Okay

ヒロミ

Disliked: Cleanliness, staff & service, property conditions & facilities
食事は朝夕バイキング、品数がとても多く味も良かった食べきれないほどでした。 ただ、お部屋は掃除が行き届いてない部分あり（部屋の中の障子の棧のホコリなど）、敷布団のマットのほつれ、1人掛けソファのクッションの凹みがすごかった、ソファの前のテーブルの埃など気になりました。細かくてごめんなさい。次回もまた利用させて頂きたく辛口になりました。
Stayed 1 night in Aug 2025