Hotels with Swimming Pool in Shepherd, Michigan

"Great customer service, very clean and updated rooms, great breakfast and awesome coffee!"

"The breakfast was amazing staff was great and friendly everything was clean the hotel was doing remodeling on ny floor which was fine wasnt disturbing in anyway of my stay which I have stay many times the only thing I was no happy with is I come to use the hot tub and was not aware that is was under repair was told when I checked in so I was not so happy that was my main reason for the whole stay which I do for my granddaughter birthday for her to swim and me to relax in the hot tub I will continue to do it in the future, but I wish I was aware of this before hand then I would have changed reservations dates I still gave excellent stars due to Hampton is an amazing place to stay"

"There was no free breakfast, which completely surprised me. That is usually a given these days. The room was a nice size and was well-appointed. There was no maid service because we were only staying two nights. That was also unexpected. We were looking forward to relaxing in the hot tub, but when we went in, a teenager with crocs on was in it, tons of thick foam, which was dirty as well. When we mentioned it at the front desk, we were told "that's just how it is," As someone who has traveled extensively, that is NOT how how tubs "just are." Finally, while we had a great customer service experience our first night (help with a frozen tv system, and getting extra towels), the next evening we had rude service. We were in a deaf-accessible room by chance and the bright door alarm lights came on. We couldn't figure out how to turn them off. A staff member came up and eventually figured out that it was one of the light switches we hadn't seen. He abruptly left, letting the door slam shut as we were still talking to him. Overall, not the quality experience I expect from the Courtyard brand. "

"Breakfast was not the best. Omelettes were dry and the hard boiled eggs just didn’t taste good."

"Window locks were broken, refrigerator was also broken, and so was the air conditioner. The shower rod was 2 seconds away from snapping off. Hair left in the shower, trash and ash on the bathroom floor. Wouldn’t recommend "

"We loved staying here. The pool and hot tub were great! The daily breakfast options tasted good and provided an excellent free meal for our family. The room was very large and comfortable. The hotel is located in a perfect location to get to the mall, cinema, shopping outlets, stores, and food. We absolutely loved everything about this hotel. The staff was very friendly and just all around great! "

"Yes "

"Our king room was clean and spacious with a fold out sofa sleeper. Staff were very nice and accommodating, and the breakfast bar was hot and plentiful with oatmeal, fruit, waffles, ham & scrambled eggs, muffins & scones. Personally didn’t use the pool or hot tub but did see others enjoying it. The room was affordable and very close in proximity to the casino. I would definitely recommend."

"My wifes brand new $50 crocs were stolen from the table while we were in the hot tub outside. Kinda ruined the whole weekend vibe"