"I am giving a shout out to Miranda at the front desk at the Inn at Gig Harbor. I interacted with Miranda over several days during my stay. I also observed Miranda interact with other guests. Miranda is personable and extremely accommodating to guests. On one occasion, Miranda had several walk-in guests. Miranda was able to multitask and accommodate even the visibly confused guest all while being cheerful. Miranda had to help me with two receipts. One for sundries and the other for my overall stay. She was helpful on both occasions. She is very aware of all guests in the lobby and balances her time well between guests. She also finds common ground with her guests by showing interest n their personal interests or where they ate travelling from."
Holiday Inn Express & Suites Lacey – Olympia by IHG
10/10 Excellent
"We didn't require much, just a place to sleep while we were out early and back late. Every time we left or returned we were greeted, asked if we needed anything, it was very welcoming. I will be going back the next trip."
"This is the second time staying here and both times have been great. Clean rooms, wonderful staff and an indoor swimming pool! Definitely recommended"
"They would’ve give me a refund on the days I did not use if I brought through them. But because I broke through Expedia, they said they couldn’t do it"