Shelsley Beauchamp Hotels

"this is our 3rd time here, and we have already booked to stay in a couple weeks time, excellent staff, who are friendly and approachable, Karl on reception is fantastic! lovely pool are, and great distance to the waterfront and shopping centre."

"Room was clean yet a touch tired. No aircon so we asked for a fan and this was happily supplied. Loved the welcome pack for our pooch Pool nice, surroundings a little tired, could do with a good spruce up. Friendly staff and fab location for the tour of abberleys cycle racing."

"Excellent check in and very helpful staff throughout. Breakfast food was hot, unlike our previous hotel. Parking excellent."

"Room was okay, would be better if a bigger tv and a mirror over the desk/ dressing table. Breakfast was poor, all tables were being used, only 1 person clearing tables, food was not replenished when empty. Bought out 6 croissants when the restaurant was full. Topped the milk up by only 2 pints from a 4 pint container - why not put all of it in. Kept running out of cutlery. Americano coffee from the machine was cold. Food quality was poor - could not eat the cooked offering."

"I paid on arrival at 5:10pm, to be then asked for my card details in full that made me feel uncomfortable so l froze my bank card. So glad l did as the young girl tried to charge me again 4 times from 9pm up until 9:30pm, she clearly gave up and although the Manager Islam was helpful l am yet to receive assurance via email that their error won’t be duplicated. I would avoid if l am honest"

"I was pleasantly surprised at the room. Much better than the first stay. Much cleaner bedding. Pillows. Cleaner overall. The only negative. Was the room next door to ours. I presume was staff quarters. A male was talking pretty much from early hours. Also watching something on his phone which I could hear. Kept me awake most of the night."

"staff are friendly, hotel is just tired, with no food in the evenings , breakfast isn't too good "

"Good quality breakfast with amazing staff. "

"Always a lovely place to stay. Food is wonderful and beds are really comfortable. The rooms are well appointed, it’s quiet and wonderful views."