Shell Key Preserve hotel rooms a the Hilton Hotels

"Amenities were great. Room is a little small. Called the desk for a couple of different things and they never brought them up. Cleaning person skipped our room and after they said they were coming back to clean. "

"We loved it here! Our only problem was that the elevator was not working so it was a lot of steps to the third floor each time."

"Our stay is commensurate with the other reviews here - average. Like most, check in at 4pm dragged until 5:30pm as rooms still needed to be cleaned. Front desk staff had no idea when it would be ready and we were told 20 minutes to 1.5 hours. The room was small but clean. We got fresh towels daily. The beds were comfortable; the pillows were very flat. Wifi worked well. Property itself is average. Pool is nice but small with no lounge chairs available by 9am each morning. Beach area is great; must pay for chairs and umbrellas. Lots of construction in the beach area so must walk a ways to get to and from the water. We ate and got drinks at Rum Runners. Our food took a very long time despite not being crowded and was average. Drinks were fine but another patron overheard the bartender asking us for our room number for the tab and they added their drinks on. We caught this on the receipt at check out and it was fixed. Activity board in the lobby did not match what was actually going on that day. In all, a very average stay. "

" Very clean rooms. Nice pools. Excellent view. "

"Terrible property. Bed bugs. Don't rent here "

"Granted, it was Spring Break but it was incredibly noisy. The rooms are small and a bit outdated but overall, we would stay here again. Heather at the front desk was great. Staff was all 5 stars. "

"Awesomeness "

"The hotel was historic but in very good condition. Everything was clean, location good and staff friendly. A gym would be a nice touch but the residential area is very walkable and safe for morning walks. Planning to return."

"Breakfast had a good variety and everything was good and fresh. "