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Waldorf Astoria Shanghai on the Bund

Photo gallery for Waldorf Astoria Shanghai on the Bund

Featured Image
Indoor pool
Room Amenity
Premium bedding, pillowtop beds, free minibar items, in-room safe
Premium bedding, pillowtop beds, free minibar items, in-room safe

Overview of Waldorf Astoria Shanghai on the Bund

Waldorf Astoria Shanghai on the Bund

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
No. 2, Zhong Shan Dong Yi Road, Huang Pu District, Shanghai, Shanghai, 200002

Explore the area

  • Popular LocationThe Bund5 min walk
  • Popular LocationYu Garden11 min walk
  • Popular LocationPeople's Square2 min drive
  • AirportShanghai (PVG-Pudong Intl.)32 min drive

Choose dates to view prices

About this area

Shanghai

Located on the waterfront, Waldorf Astoria Shanghai on the Bund is in Downtown Shanghai neighborhood and is connected to a shopping center. The Bund and People's Square are notable landmarks, and travelers looking to shop may want to visit Nanjing Road Shopping District and Xintiandi Style Shoppping Centre. Don't miss out on a visit to Yu Garden.

What's nearby

  • The Bund - 5 min walk
  • Shanghai Old Street - 9 min walk
  • Yu Garden - 11 min walk
  • People's Square - 2 min drive
  • Pudong Riverside Promenade and Park - 5 min drive

Restaurants

  • Grand Brasserie – Garden-view buffet restaurant offering international cuisine. Serves breakfast, brunch, lunch, and dinner daily. Reservations required.
  • Pelham's – Restaurant offering Modern European cuisine. Serves dinner daily. Reservations required.
  • Wei Jing Ge – Restaurant offering Chinese cuisine. Serves brunch, lunch and dinner daily. Reservations required.
  • Long Bar – Restaurant with a bar. Serves light fare daily, happy hour available.
  • Salon de Ville – Café offering British cuisine. Open daily. Reservations required.

Getting around

  • Shanghai Railway Station - 6 min drive
  • Yuyuan Garden Station - 10 min walk
  • Pudong International Airport (PVG) - 32 min drive

About this property

Waldorf Astoria Shanghai on the Bund

Luxury hotel connected to the convention center in Downtown Shanghai, walk to The Bund
This smoke-free hotel features 4 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. All 260 soundproofed rooms provide free WiFi, free wired Internet, and pillowtop beds. Guests can enjoy deep soaking tubs, and other standard amenities include 24-hour room service, DVD players, and LCD TVs.
Waldorf Astoria Shanghai on the Bund offers 260 accommodations with DVD players and minibars (stocked with some free items). Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Waldorf Astoria Spa has 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 324 for adults and CNY 319.7 for children
  • 4 restaurants and 1 coffee shop/café
  • 1 bar/lounge
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business center
  • Conference space (10550 square feet)
  • Meeting rooms - 11

Outdoors

  • Garden
  • Terrace

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 40-inch LCD TV
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Free bottled water
  • Free minibar (some items)
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Laptop-compatible safe
  • Phone
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Additional fees apply to children above 5 years old for breakfast.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 408.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 324 for adults and CNY 319.7 for children (approximately)
  • Rollaway bed fee: CNY 408.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Waldorf Astoria Hotel Shanghai Bund
Waldorf Astoria Shanghai Bund
Waldorf Astoria Shanghai On The Bund Hotel Shanghai
Waldorf Astoria Shanghai Bund Hotel
Waldorf Astoria Bund Hotel
Waldorf Astoria Bund
Waldorf Astoria Shanghai on the Bund Hotel
Waldorf Astoria Shanghai on the Bund Shanghai
Waldorf Astoria Shanghai on the Bund Hotel Shanghai

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 319 out of 417 reviews
5 - Excellent 76%
Rating 4 - Good. 65 out of 417 reviews
4 - Good 16%
Rating 3 - Okay. 14 out of 417 reviews
3 - Okay 3%
Rating 2 - Poor. 12 out of 417 reviews
2 - Poor 3%
Rating 1 - Terrible. 7 out of 417 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.8/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

3/5 Okay

Traveled with group
Liked: Property conditions & facilities, room comfort
When I enter the hotel through the entrance of old building. Nobody assist to open the door, whether is sunny or rainy. I don’t know why. As 5 stars hotel, it is not up to standard. Also, when I just want cafe latte during breakfast time, I need to wait for 20 mins. It is ridiculous
Stayed 4 nights in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was lovely. It was a beautiful layout. In the heart of Shanghai
Stayed 3 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020