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The Ritz-Carlton Shanghai, Pudong

Photo gallery for The Ritz-Carlton Shanghai, Pudong

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2 indoor pools
2 indoor pools
2 indoor pools
1 bedroom, in-room safe, desk, laptop workspace

Overview of The Ritz-Carlton Shanghai, Pudong

The Ritz-Carlton Shanghai, Pudong

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
Shanghai IFC, 8 Century Ave, Lujiazui, Pudong, Shanghai, Shanghai, 200120

Explore the area

  • Popular LocationShanghai World Financial Center1 min walk
  • Popular LocationShanghai Tower9 min walk
  • Popular LocationOriental Pearl Tower10 min walk
  • AirportShanghai (SHA-Hongqiao Intl.)15 min drive

Choose dates to view prices

About this area

Shanghai

Located on the waterfront, The Ritz-Carlton Shanghai, Pudong is in Pudong neighborhood and is connected to a shopping center. IFC Mall and Super Brand Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Pudong Riverside Promenade and Park and The Bund. Looking to enjoy an event or a game while in town? See what's happening at Hongkou Football Stadium or Mercedes Benz Arena. Spend some time exploring the area's activities, including whale-watching.

What's nearby

  • Shanghai World Financial Center - 1 min walk
  • IFC Mall - 4 min walk
  • Binjiang Park - 7 min walk
  • Shanghai Tower - 9 min walk
  • Oriental Pearl Tower - 10 min walk

Restaurants

  • Scena – Restaurant offering Italian cuisine. Serves breakfast, brunch, lunch, and dinner daily. Reservations required.
  • Jin Xuan – 1 star Michelin rating. Restaurant offering Chinese cuisine. Serves lunch and dinner daily. Reservations required.
  • Flair – Alfresco dining rooftop bar offering Asian cuisine. Serves dinner daily. Reservations required.
  • Aura – Serves lunch, dinner, and light fare daily.

Getting around

  • Shanghai Railway Station - 9 min drive
  • Lujiazui Station - 9 min walk
  • Hongqiao International Airport (SHA) - 15 min drive

About this property

The Ritz-Carlton Shanghai, Pudong

5-star luxury hotel connected to a shopping center in Pudong
4 restaurants, 2 indoor pools, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a sauna, and a coffee shop/café are onsite. All 285 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Thoughtful touches include espresso makers and bathrobes, and guests will also find separate bathtubs and showers and LCD TVs.
The Ritz-Carlton Shanghai, Pudong offers 285 air-conditioned accommodations with espresso makers and safes. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

2 indoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
At check-in, guests must provide a negative PCR COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 7 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (CNY 96 per night)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: CNY 265 for adults and CNY 133 for children
  • 4 restaurants and 1 coffee shop/café
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 2 indoor pools
  • Access to nearby indoor pool
  • Arcade/game room
  • Playground
  • Sauna
  • Shopping
  • Spa services
  • Spa tub
  • Steam room

Family friendly

  • 2 indoor pools
  • Access to nearby indoor pool
  • Arcade/game room
  • Free cribs/infant beds
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Italian
  • Japanese
  • Korean
  • Spanish

Business services

  • Business center
  • Conference space (27300 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Facials
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Roll-in shower
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 55-inch LCD TV

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Children's slippers
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a negative PCR COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 7 days prior to check-in
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Guests are required to present valid QR health and travel codes at check-in; or, present a certificate of quarantine and complete a health declaration (PCR screening for COVID-19, issued within 7 days before arrival) during check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 408.0 per day
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 265 for adults and CNY 133 for children (approximately)
  • Self parking fee: CNY 96 per night
  • Valet parking fee: CNY 240 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CNY 408.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ritz-Carlton Hotel Shanghai Pudong
Ritz-Carlton Shanghai Pudong
Shanghai Pudong Ritz-Carlton
Ritz-Carlton Shanghai Pudong Hotel
The Ritz Carlton Shanghai Pudong
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
The Ritz-Carlton Shanghai, Pudong Hotel
The Ritz-Carlton Shanghai, Pudong Shanghai
The Ritz-Carlton Shanghai, Pudong Hotel Shanghai

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 241 out of 325 reviews
5 - Excellent 74%
Rating 4 - Good. 58 out of 325 reviews
4 - Good 18%
Rating 3 - Okay. 13 out of 325 reviews
3 - Okay 4%
Rating 2 - Poor. 4 out of 325 reviews
2 - Poor 1%
Rating 1 - Terrible. 9 out of 325 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service
The view from The Club Studio room was amazing and the Club Lounge access was worth it. However, the decor in the room seems rather old and dated, the tv in the bathroom didn't work. The bed was the best sleep I ever had so that was a relaxing experience. The only one thing we disliked was that we had to pay for swimming caps to go in the pool and jacuzzi. This is the first time I ever was told I was not allowed in a pool without a swimming cap. The staff said I can buy from them the caps they sold around $20 usd and I had no choice since it was my last day. Despite that, I'd stay at the The Ritz Carlton Pudong again for the view and club services.
Stayed 2 nights in Dec 2019

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

5/5 Excellent

Stayed 1 night in Dec 2019

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superior property with excellent service and hospitality. The beds are the best I've slept on in China, exceptionally comfortable as I like them lofty.
Stayed 1 night in Dec 2019