Seraya Barat Hotels

"The staff, the service, the food, the resort and amenities - all absolutely brilliant! The downside, however, was the noise disruptions and beach inaccessibility due to the conservation work taking place right in front of the resort. In order to compensate for the inconvenience the hotel manager agreed to offer our group breakfast and 2x meal coupons for the 2x days that we were there. This was much appreciated and the service from the staff was exceptional. Special acknowledgement to Ayu, Wira and all the chefs. We were all vegetarian/vegan and the restaurant staff went out of their way to accommodate our dietary needs. Mr Chathur, Sudi, Wahyu from front desk and management really took care of our needs and did their best to compensate for any inconveniences caused by the conservation work. We had no regrets staying here primarily because of the staff and exceptional service we received which made up for the disruptions. Candi dasa is also a really beautiful part of Bali that's not overcrowded and busy. Perfect for relaxation and quality time with family and in nature. "

"Nice pool with sufficient number of loungers. Breakfast was just ok as some baked goods were not fresh, and quality overall just ok. Would have loved a better selection of fruit and fresh fruit juice. Staff were very friendly and helpful. Room was spacious but washroom small. Convenient to walk to many restaurants and stores."

"Everything was good but no phone service , but you need to down load What’s App on phone and then the staff gets in touch vise verse through the app !! Works good "

"Amazing stay! The views from the hotel are absolutely breathtaking it truly feels like a 5-star experience. Every small detail is thoughtfully taken care of, which makes the stay even more special. The staff are extremely kind, polite, and always ready to help. The spa service was one of the highlights, so relaxing and well done. I also loved that they had Indian food options on the menu, which made things even more comfortable. A big shoutout to Nanda, Karisma, and Koning for making the experience so memorable. Koning, in particular, was exceptional with the spa service!"

"Loved the hotel! We stayed in a 2 bedroom villa with private pool- absolutely loved it. The property was gorgeous, great location and amazing staff. Would definitely stay here again"

"We stayed for two nights at Quenzo Hotel Padangbai and had such a beautiful experience. It was a romantic trip, and I organised a surprise romantic package for my partner on arrival — the setup was absolutely amazing and made the moment really special. What impressed me even more was that I organised everything from abroad via WhatsApp, and the team catered to all my requests and helped bring everything together perfectly. They were so accommodating and made it incredibly easy to arrange something special for my partner. The service was honestly 5-star. The staff were incredibly kind, helpful, and welcoming throughout our stay, and they made us feel genuinely looked after. One of the highlights was a day trip with Darma, who treated us like family. He took us to the Gates of Heaven, a honeybee farm where we tried kopi luwak (the famous “poo coffee”), and an incredible lookout. It was such a memorable day and made the trip even more special. We stayed in a villa which was spectacular — beautiful, comfortable, and perfect for a romantic getaway. The food was delicious, and we loved relaxing by the pool bar as well. Overall it was an amazing stay and we will definitely be back. Highly recommend!"

"Staff friendly and helpful. Beach lovely. 3 pools. Upgraded rooms on the beach worth the extra price"

"We had a wonderful time here. Peaceful and the staff are wonderful. The construction on the beach didn’t bother us at all. Thank you for your warm hospitality! "

"The pool was fabulous and romantic, the room was spacious, 4 nice pillows and comfortable king bed, great air conditioning, romantic outdoor bathroom (totally private in stone enclosure) with rubber plants. room made up daily. free drinking water and free ice at the bar. mini fridge for our fruit and drinks. The restaurant was a little over priced but it is a 4 minute walk to the main street with many inexpensive restaurants and local bars. My favorite place to eat was ACK chicken similar to KFC but extremely cheap, fresh chicken processed daily never frozen (it is illegal in Bali to serve previously frozen chicken at restaurants). Take a grab (Asia's Uber) from the airport (2.5 hour drive) then take grabs to tour the island to see waterfall's and temples."