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"The staff especially Felix a waiter was excellent"

"Serena is expensive but it’s a great spot to “land” when you come to Kampala. The grounds are fantastic, the pool is excellent, and the service is great. Centrally located, high security - a great place to stay when you’re in Kampala. "

"Good "

"NEW HOTEL, VERY CLEAN AND SAFE PLACE."

"Checkin is 2-3pm, not 11am as per Expedia. Too conservative on resources, water dispensers are switched off, a/c is off in some rooms like gym, bathrooms didn’t smell good or fresh, etc Price was decent though considering alternatives. "

"My was mess and I will never stay again the property, electricity was on off, dust, noisy and I sent you email the first day but no answer "

"Great place, very clean"

"The staff, particularly the hotel manager were of the lowest sort of honorable character. Moreover, nothing worked in the presidential suite, even lacking hot water for showers. I stayed there many days because I had pre-booked the room, however I wish I had never stayed even one night."

"YES"