Sbiti Hotels

"I missed breakfast "

"Room was nice, with good air con, comfy bed & good shower. However our sheets werent changed at all during an 11 night stay. Food was generally good and staff were very friendly. The main (one heated) pool was nice but got very busy. Lots of aqua aerobics, zumba, yoga etc by the pool, which was average. Bit of a faff having to get money out of a cash point for a deposit, to trade in for cards at reception, to trade in for pool towels - we've not come across this system before.. and £50 for 4 towels was a bit steep, they prob cost the hotel a few quid each. Spa treatments, ice creams, 'premium' drinks - any extras were above uk prices. Overall was a nice relaxed family break, but the hotel was a bit run down - could do with some maintenance."

"Compliments: Staff was superb, 5 stars, especially Chaymae who went out of her way to assist with everything. Soufiane was also very helpful. We used the car sevice for outside of the medina and airport pick-up and drop-off, which we recommend for convenience and great service. The hotel housekeeping crew works tirelessly every day and does a great job. Same for the breakfast and kitchen staff who were always friendly, in a good mood and very accommodating. We would have given 5 stars if it wasn’t for the loud live music until 11pm -and loud restaurant guests some nights even after that. We were on the second floor and faced the inner courtyard. It must be intolerable for people in the rooms next to the band and the amps on the ground fl. If you are a party person who stays out, you’ll be just fine. If you prefer quiet relaxation, then this Riad is not for you. Location: Couldn’t be more convenient. Only a few minutes’ walk to most attractions, including the markets and the Jemaa el-Fnaa square. Restaurants: Bistro a bit on the expensive side but the Tagine was superb. La Pergola upstairs was average on food but nice space on the top of the Riad. A negative was that the entire space is smoking -difficult to understand nowadays! A suggestion to the owner: please carve out bigger half of the restaurant as non-smoking to make it comfortable for non-smokers. Rooms: very comfortable and spacious. Suggestion: to include written instructions on how to use tv and a/c."

"Honest review, family of 5 kids 10 and under. Family room. Room: Broken toilet seat, ants in room, housekeeping done twice in 5 days. After housekeeping, room smelt of damp mop. Phone broken, just didnt work. Lift is dangerous, door closes. The single beds were extremely uncomfortable especially for children. Only water provided and hardly any tea and coffee. Cleaners would clean the staires and corridals in late morning with no signage, child had slipped. Reception knew of issues, No resolution. Swimming pool : only kids swimming pool was warm the Adjacent aquapark pools were freezing, unable to use even at 30 degrees temperature. There were lots of insects in the pool.The indoor pool came with a cost of 150dh for each person. Gym: Good facility, clean lot's of equipments. All inclusive: Not all inclusive, I dont drink anyways however can drinks were not included. The mocktails were just kids juice with syrup. It was awful. Nothing spectacular. There were no snack bars unless you paid. Only set times available to eat. Nothing else close by to even buy snacks. There was always an extra cost even for ice cream. Le Fez restaurant: lovely food, 1 visit for stays over 3 days. Food was great, staff were lovely. La Torque: Waiter was lovely and attentive, food was good. Entertainment for kids: found nothing other than Mickey for 30 mins in the evening twice. Otherwise terrible nothing at all or not great for a resort that is 5*. I won't be returning unfortunately. "

"All was fine"

"I'm very happy with this service especially with the workers there."

"I was really impressed by the artistic decorations and tranquility feeling of the hotel. The staff are professional and friendly. We originally planned to have hammam at the site, but as the heating was not working very well, the hotel refunded our money. The one-hour full body message was great!"

"Staff made it - really kind and warming."

"We loved overall the hotel. The staff was great and attentive. It is absolutely beautiful. The room was clean and the bed was perfect. Very quiet. We would highly recommend staying there! The best Riad that we have stayed in Marrakech. "