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"Food options very good "

"Easy to reach by foot from Station/Airport. Everyone nice staff wise. All good. Breakfast good and again staff lovely. Food a bit expensive, but did expect this."

"The shuttle was an excellent service . With regular times . Hotel was clean and staff were very helpful "

"Cleanliness was overall good, the night shift staff were really helpful including the security, the food needed more of a halal option and those type of things needs to be stated "

"Great position convenient for Westfield "

"The bed and the pillows were not the most comfortable and when sitting on the toilet it had to be done sideways which isn't comfortable. The service was really good, when we requested extra pillows and the fan they happily obliged and allowed us to keep our car parked at the hotel after we had checked out which was really helpful l "

"Lovely hotel"

"Great location to be able to see London. The hotel was clean and the staff were very friendly and helpful. Bed was super comfortable "

"It had a very enjoyable stay at the Cranbrook hotel, the staff are so welcoming and kind and its such a cosy vibe, generally a comforting experience 😊 "