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"Convenient location in the heart of the city. Within walking distance to the Kuching Waterfront and the usual tourist spots. Hotel staff are generally helpful and friendly. 1 receptionist who weren't so forthcoming with making recommendations, appears a bit clueless and lacking in initiative when I asked what is there to see within walking distance around the hotel. 1 restaurant staff also failed to inform me that an item on the menu was not available and did so only after I have waited nearly 30mins for my food. I think these 2 instances are where further customer training could be enhanced further."

"X"

"All good and very comfortable."

"Great location to the national park , the hotel is very tired though and the buffet is rather limited . More like a four star hotel "

"Fantastic hotel in brilliant location. Facilities were excellent and staff lovely especially Sheila in the executive lounge , Harith and Wan. We thoroughly enjoyed our stay and hope to return soon. "

"Has always been my stay when in Kuching "

"Good location. Mall is just beside the hotel. Many local eateries within walking distance. Nice sized pool for a swim."

"Enjoyed every moment!"

"have already stay for quite a few time on each visit to kuching."