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Carmen Palace Hotel

3.0 star property
Travelers escape the urban bustle at this São Lourenço retreat where poolside relaxation meets steam room rejuvenation in a complete package

Choose dates to view prices

Carmen Palace Hotel in downtown São Lourenço offers a breakfast buffet, rooftop terrace, and bar. Enjoy the outdoor pool or relax in the steam room. Amenities include free in-room WiFi, self-parking, and 24-hour front desk service.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Bar
The current price is P5,125
P5,382 total
includes taxes & fees
Jun 1 - Jun 2
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Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Frequently asked questions

Does Carmen Palace Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Carmen Palace Hotel?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Carmen Palace Hotel on Jun 1, 2026 start from P5,125, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Carmen Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Carmen Palace Hotel?

Check-in begins at noon.

What time is check-out at Carmen Palace Hotel?

Check-out is at 10:00 AM.

Where is Carmen Palace Hotel located?

Situated in Sao Lourenco, this hotel is steps from São Lourenço.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Location

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 206 out of 378 reviews
Rating 8 - Good. 110 out of 378 reviews
Rating 6 - Okay. 48 out of 378 reviews
Rating 4 - Poor. 13 out of 378 reviews
Rating 2 - Terrible. 1 out of 378 reviews

Reviews

Verified

10/10 Excellent

Dyrlayne

Liked: Cleanliness, staff & service, amenities
Excelente hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Marcia dias nogueira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in Jan 2026
Verified

4/10 Poor

Anderci

Disliked: Cleanliness, amenities, property conditions & facilities
Achei péssimo as condições do Hotel,quarto sujo,toalhas sujas,cama cheia de cabelos. Café da manhã péssimo,nada do que falam é verdade,sem opções. Falo isso por frequentar a cidade a quase 20 anos,os Hotéis que ficamos são muito melhores em geral. Quis hospedar neste Hotel para conhecer,julgamos o livro pela capa. Não hospedaremos mais e nem recomendaremos.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Mariana

Liked: Cleanliness, staff & service, amenities
equipe atenciosa e ótima localização.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Luis Otavio

Liked: Staff & service
O quarto estava adequado e o hotel é muito bem localizado. A equipe é bastante gentil.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

MARCELO

Liked: Cleanliness, staff & service, amenities
Equipe de atendentes super educados e prestativos, limexa do quarto boa, cafe da manhã bom. A unica oportunidade de melhoria seria colocar sacos de lixo na lixeira fo banheiro , principalmente para evitar problemas para equipes de limpeza alem de ser mais higiênico.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities
Ótimo hotel
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

FERNANDO LUIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo café da manhã. Equipe de funcionários extremamente atenciosa.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom, quarto limpo, aconchegante espaçoso. A cama muito confortável. Os funcionários agradáveis! Excelente estadia.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

LEA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom café da manhã, com frutas, queijos, presunto, pães, parte de biscoito e bolo, ovos mexidos, sucos, leite, café. Quarto amplo, cama de casal, sabonetes e shampoo. Bom wifi. Ficamos num quarto 211, bem silencioso. Check in e check out muito rápido. O hotel Carmen fica em frente ao parque e ao lado da rua com muitos bares e lojas. Voltaremos em breve
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sim, tudo excelente! A única sugestão era o cliente da pensão completa ou não ter acesso se fosse interessante participar da noite do show de sexta e sábado! Não vejo necessidade de ser cobrada taxa a mais! Seria um prêmio por ter escolhido o seu hotel no meio de tantos ali. Olha São Lourenço está de parabéns da quantidade e qualidade de hotéis. Temos sempre visitado essa cidade. E vemos a variedade de hotéis maravilhosos que vcs tem. Essa ida grátis ao Show do Guanabara seria um diferencial. Então mais Parabéns pelo seu hotel. Adoramos e voltaremos! E indicamos vcs. Somos do Rio de Janeiro.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Antonio Macelo

Liked: Cleanliness, staff & service, amenities
Equipe muito simpática. Amei o por do sol na piscina, muito lindo
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Jefferson

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente localização, funcionários atenciosos, bom café da manhã. Único ponto que poderia melhorar um pouco são as roupas de camas. Muito curtas e sem elástico, saem o tempo todo.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhosa, todos os funcionários muito educados e simpáticos. Hotel nota 10, quero voltar outra vez.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Maxilene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limpeza excelente do Hotel, equipe de funcionários muito boa e simpática e sempre prontos para ajudar e outro ponto é a localização que é no Centro, perto de tudo.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Rosana

Liked: Cleanliness, staff & service, amenities
O hotel é maravilhoso 😍
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Cleiton

Liked: Cleanliness, staff & service, amenities
Foi incrivel, super recomendo, equipe gentil e bem preparada, quarto espaçoso e lindo... só elegios.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities
O quarto bom mas a cama de solteiro muito pequena.
Stayed 3 nights in Jan 2026
Verified

4/10 Poor

Fernando Eduardo

Disliked: Property conditions & facilities, room comfort
O café da manhã o café estava muito fraco . Os quartos limpos , mas os travesseiros são finos e a TV deveria ser smart . O sistema de chaves do quarto muito ruim ,pois quando entra a noite fica tudo no escuro .
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Osvaldina Eliose

Liked: Cleanliness, staff & service, amenities
Equipe educada e atenciosa, quarto confortável, com móveis novos e limpos, equipe da limpeza nota 10 prestaram um ótimo serviço .
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

CUSTODIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cafe da manhã bom , mas podia ser melhor. os quartos sempre muito limpo e troca das toalhas todos os dias. a equipe de funcionários muitos gentis e prestativos. ar condicionado funcionando plenamente.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities
Quarto bem grande, limpeza, recepção os colaboradores bem respetivos estucados, estacionamento muito bom.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã excelente. Tv digital não funcionou. Vaso sanitário entupido. Climatização
Stayed 3 nights in Jan 2026
Verified

8/10 Good

marcela

A equipe foi muito gentil (todos eles)! O quarto era muito limpo; a vista do quarto era maravilhosa; o café
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Marcelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A acomodação, limpeza,climatização e equipe de funcionários excelentes. O café da manhã precisa melhorar muito ! Pouco variado e com produtos de baixa qualidade.
Stayed 2 nights in Dec 2025