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Comfort Hotel Santos

3.0 star property
Travelers find a peaceful retreat near Santos Harbor where they can warm up in the indoor pool and start their day with a breakfast featuring local flavors.

Choose dates to view prices

Located in Ponta da Praia, Comfort Hotel Santos offers a quiet escape with its rooftop terrace and steam room. Guests can enjoy Brazilian dishes at the restaurant, connect to WiFi in their rooms, or use the business center when work calls.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is P5,182
P5,285 total
includes taxes & fees
May 31 - Jun 1
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About this property

Comfort Hotel Santos

  • Hotel near Santos Harbor
  • You can look forward to free continental breakfast, a rooftop terrace, and laundry facilities at Comfort Hotel Santos. For some rest and relaxation, visit the steam room. The on-site Brazilian cuisine restaurant, Restaurante Comfort Hotel, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a business center.
  • Other perks at this hotel include:
    • An indoor pool
    • Valet parking (surcharge), express check-in, and tour/ticket assistance
    • Multilingual staff, smoke-free premises, and luggage storage
    • A banquet hall, a 24-hour front desk, and laundry services
  • Room features
  • All 161 rooms feature comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and minibars.
  • Extra amenities include:
    • Showers, free toiletries, and hair dryers
    • 42-inch Smart TVs with cable channels

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Policies

Check-in

Check-in time starts at 4:00 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 204 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total (up to 26 lbs per pet)

Pets cannot be left unattended

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: BRL 40 per day
  • Pet fee: BRL 204 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Frequently asked questions

Does Comfort Hotel Santos have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Comfort Hotel Santos?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Comfort Hotel Santos on May 31, 2026 start from P5,182, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfort Hotel Santos pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 26 lbs per pet. There's a fee of BRL 204 per pet, per night. Service animals are exempt from fees.

How much is parking?

Valet parking is available for BRL 40 per day.

What time is check-in at Comfort Hotel Santos?

Check-in begins at 4:00 PM.

What time is check-out at Comfort Hotel Santos?

Check-out is at 1:00 PM.

Where is Comfort Hotel Santos located?

Located in Ponta da Praia, this beach hotel is within 1 mi (2 km) of Beach Edge Gardens and Santos Harbor. Fishing Museum and Ponta da Praia Beach are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

8.6

Cleanliness

8.4

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 426 out of 771 reviews
Rating 8 - Good. 249 out of 771 reviews
Rating 6 - Okay. 56 out of 771 reviews
Rating 4 - Poor. 21 out of 771 reviews
Rating 2 - Terrible. 19 out of 771 reviews

Reviews

Verified

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, spotless room , beautiful view, convenient parking and amazing breakfast buffet 😉!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Beverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great The breakfast choices were good, fresh, and varied. A/C worked well in the guest room. Staff were very helpful and friendly. I would highly recommend this hotel.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff, good food, effective hands on management quickly responds to guest's needs.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service was really nice. Wonderful breakfast
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, friendly and supportive
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is really nice
Stayed 11 nights in Mar 2024
Verified

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property. Good internet, good breakfast, helpful staff. Located 2 blocks from the main street and beach.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and ideal for Blue Med centre.
Stayed 3 nights in May 2024
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you for a wonderful stay.

Incredibly helpful staff. Very well run, comfortable, clean hotel. Great location in a safe neighborhood near the beach. My only complaint is that the internet was not terrribly reliable.
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, well ventilated, and reasonably spacious. The staff was friendly and helpful, in particular Mariana De Oliveira, always helping us at the restaurant.
Stayed 11 nights in Nov 2023
Verified

10/10 Excellent

Yelena

Room big and clean. But staff unfriendly
Stayed 2 nights in Mar 2024
Verified

8/10 Good

ROBERTA LIMA

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and the staff were very polite and accommodating. Special mention to Filipe at reception / hotel entrance who paid our taxi , as the taxi’s card machine did not work . He was very kind and trusting as it took one hour or so until we could pay him back . Compared to other hotels we stayed in santos , this had an organised breakfast ; very clean rooms and obliging and pleasant staff .
Stayed 13 nights in Dec 2023
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
I would give 6 stars for friendlyness and helpfulness of the crew if I could. The building maintenance needs a few touches like refreshing some ceiling paint here and there, and a bit more attention to cleaning, but nothing serious. Suggestions: provide 2 towels per guest as standard (to dry long hair), and make outlet adapters available if required.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Jose Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast as usual. This was my 3rd stay.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, room and a/c good
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Caio Vinícius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in May 2026
Verified

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was the way I expected
Stayed 15 nights in Mar 2026
Verified

8/10 Good

Giselle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom Hotel
Stayed 1 night in May 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay before a cruise.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities
Ndn
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second year we stay there, and we are coming back.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
people are so friendly and prompt to help you when you need. That's my third time in this hotel. Will come back again
Stayed 12 nights in Jun 2022
Verified

8/10 Good

Edilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa
Stayed 1 night in Apr 2023