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"The service is slow "

"All the rooms I saw in the hotel were in bad conditions, specially the bathrooms. My original room had the bathroom in such bad condition that they showed me 6 other rooms and they were in the same condition. Even in the executive foor. The bathroom looked like a public bathroom."

"Depending on which bar, the service varied. I once stood waiting 20 minutes for service with very few guests present and watched three barmen sing and dance, but I was never offered service. Even though I am 6'4", I must have been invisible. The quality of the drinks was not excellent, only acceptable. Room service was alright, but only was offered when I telephoned the reception desk, it was not automatic. The rooms were clean and modern, with a large screen TV, a well stocked refrigerator, and nice plush new towels. Every day the electicity shut off, but only for a few minutes each time. In general the staff was polite. I must mention the security guard, Jordan, who went out of his way to show me the lay out of the hotel when he saw I was lost. The service at the buffet varied. Some staff were attentive, but others need to be more observant. One day my family and I waited 50 minutes for table service, which never came, not even a glass of water. Generally, the food was good, but a bit repetative. There are two specialty restaurants. I would not return to the Asian style restaurant, but the Italian style restaurant was quite good."

"Great stay. Restaurant Manolo is amazing. "

"Good"

"Muy buenas opciones de desayuno. Los cuartos son muy cómodos y el personal es atento. Su ubicación es súper céntrica. No tiene piscina."

"The first 24 hours we were there, we were locked out of our room 4 times with one of those lasting an hour waiting on maintenance to come let us in. We tried to explain it had to be the battery in the lock but it wasn’t until the following day they agreed. There are no elevators. We were placed on the fourth floor despite having a baby in a stroller. You cannot have soda until after lunch so you can only have juice or coffee with breakfast. Bars open at 10. Lots of pushy vendors on the beach. Overall the stay was good for the money and sake of visiting a different area. "

"The room was comfortable and the hotel was beautiful, as were the views. Staff were friendly and helpful. Definitely pay extra for access to the lounge (comes with breakfast and dinner)— it was well worth it. Great amenities, especially the pool and gym. Will definitely stay here again the next time I am in the capital. "

"It’s in a great location. The staff was very accommodating and the restaurant is great. My only drawback is that the gym wasn’t fully equipped and it feels like an afterthought. "