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Gran Santiago Plaza

2.0 star property

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Gran Santiago Plaza provides a restaurant and more. Guests can connect to free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

View all photos for Basic Double Room

A hotel room with two beds, a wooden chair, a TV, and a painting on the wall.

Basic Double Room

7.0 out of 10
Good
(2 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi
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About the neighborhood

Located in Santiago Tuxtla, Gran Santiago Plaza is in the city center and in a state park. Olmec Head is a local landmark, and the area's natural beauty can be seen at Los Tuxtlas Biosphere Reserve and Cascada Salto de Eyipantla. Visit our Santiago Tuxtla travel guide
Map
5 de Mayo, s/n, Santiago Tuxtla, VER, 95830

What's nearby

  • A large stone head with a carved face, surrounded by lush greenery.
    Olmec Head
    3 min walk - 0.3 km
  • A river with a waterfall, surrounded by rocky terrain and greenery.
    Cascada Salto de Eyipantla
    60 min drive - 20.2 km
  • Museo Tuxteco
    3 min walk - 0.3 km
  • Los Tuxtlas Biosphere Reserve
    23 min drive - 12.6 km

Restaurants

  • Empanadas "Don Verga
    13 min drive
  • Domino's Los Tuxtlas
    13 min drive
  • La Enamorada Restaurante & Lounge
    5 min walk
  • Winni's Los Almendros
    13 min drive
  • Café De La Parroquia Express
    13 min drive

About this property

Gran Santiago Plaza

  • Hotel in the city center
  • Gran Santiago Plaza provides a restaurant and more. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool
    • A 24-hour front desk
  • Room features
  • All guestrooms at Gran Santiago Plaza boast comforts such as air conditioning, as well as amenities like free WiFi and computer monitors.
  • More conveniences in all rooms include:
    • Bathrooms with hair dryers and shampoo
    • Cable channels, daily housekeeping, and computer monitors

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a garage

Food and drink

  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • In a state park

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

More

  • Air conditioning (climate-controlled)
  • Computer monitor
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 2:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 9:00 PM

Frequently asked questions

Does Gran Santiago Plaza have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–9:00 PM.

Is Gran Santiago Plaza pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Gran Santiago Plaza?

Check-in start time: 1:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Gran Santiago Plaza?

Check-out is at 2:00 PM.

Where is Gran Santiago Plaza located?

Located in the heart of Santiago Tuxtla, this hotel is within a 5-minute walk of Olmec Head and Museo Tuxteco. Los Tuxtlas Biosphere Reserve is 10.5 mi (16.9 km) away.

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Reviews

Gran Santiago Plaza Reviews

7.2

Good

7.0

Cleanliness

6.0

Amenities

8.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 2 out of 10 reviews
Rating 8 - Good. 3 out of 10 reviews
Rating 6 - Okay. 4 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

Reviews

Verified

8/10 Good

Juan Porfirio

Liked: Staff & service, amenities, property conditions & facilities
Sí
Stayed 1 night in May 2026
Verified

8/10 Good

Marisol

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel Gran Plaza antes hotel Castellanos. Me dio mucho gusto regresar despues de tantos años. Excelente lugar para descansar. Cerca de Santiago se encuentra San Andres Tuxtla, Catemaco, lugares hermosos para visitar. Inmensidad de rios balnearios cascadas. Y sobre todo la hospitalidad de los veracruzanos.
Stayed 2 nights in Apr 2026
Verified

4/10 Poor

ELSA ROCIO

Disliked: Amenities
Nunca nos pusieron toallas completas, hotel viejo
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Angel Paul

Liked: Staff & service
Las camas son algo incómodas, el seguro de las habitaciones se ve medio inseguro, el personal es amable en general, pero la alberca está algo sucia
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

yanet

Liked: Cleanliness, staff & service
Las camas son un poco duras y ruidosas fuera de eso todo excelente
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Falta de mantenimiento en el lugar, el horario de uso de la alberca no me gusto, demasiadas condiciones del uso
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Joshua

Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

David

Stayed 1 night in Jan 2026
Verified

8/10 Good

Ian Kaleb

Stayed 2 nights in Jul 2025