A terrace, a coffee shop/cafe, and a garden are just a few of the amenities provided at El Marqués Palace by Intercorp Hotel Group. In addition to a playground and car rentals on site, guests can connect to free in-room WiFi.
Santiago del Teide is home to El Marqués Palace by Intercorp Hotel Group. The area's natural beauty can be seen at Fañabé Beach and El Duque Beach. Traveling with kids? Consider Ocean Explorer and Centro Cultural Alcalá. Discover the area's water adventures with scuba diving and snorkeling nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking. Visit our Santiago del Teide travel guide
C/ Las Rosas, S/N, Santiago del Teide, Santa Cruz de Tenerife, 38683
What's nearby
Tenerife Beaches
9 min walk - 0.8 km
Oasis Los Gigantes Public Pool
10 min walk - 0.9 km
Los Gigantes Marina
12 min walk - 1.0 km
Los Gigantes Beach
12 min walk - 1.0 km
Arena Beach
17 min walk - 1.5 km
Getting around
Tenerife South Airport (TFS)
40 min drive
Restaurants
B-Yard
3 min walk
Bar Cafetería Alfonso
6 min walk
Poolbar, Barcélo Santiago
9 min walk
Restaurante Cielo y Mar
8 min walk
El Barco de Nino
8 min walk
About this property
El Marqués Palace by Intercorp Hotel Group
Upscale family-friendly aparthotel
At El Marqués Palace by Intercorp Hotel Group, you can look forward to a terrace, a coffee shop/cafe, and a garden. Free in-room WiFi is available to all guests, along with a playground and car rentals on site.
Additional perks include:
An outdoor pool and a children's pool
Continental breakfast (surcharge), self parking (surcharge), and access to a nearby health club
Concierge services, tour/ticket assistance, and a billiards/pool table
Luggage storage, a 24-hour front desk, and a vending machine
Guest reviews give top marks for the helpful staff
Room features
All 63 rooms have comforts such as furnished balconies, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
Bathrooms with free toiletries and hair dryers
32-inch LED TVs with satellite channels
Kitchens, full-sized refrigerators/freezers, and microwaves
Does El Marqués Palace by Intercorp Hotel Group have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool types include heated pools.
Is El Marqués Palace by Intercorp Hotel Group pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is available for EUR 30 per week. Limited spots are available. There is free parking nearby.
What time is check-in at El Marqués Palace by Intercorp Hotel Group?
Check-in start time: 4:00 PM; Check-in end time: midnight.
What time is check-out at El Marqués Palace by Intercorp Hotel Group?
Check-out is at 10 AM.
Where is El Marqués Palace by Intercorp Hotel Group located?
This family-friendly Santiago del Teide aparthotel is within a 15-minute walk of Tenerife Beaches, Ocean Explorer, and Playa Chica. Oasis Los Gigantes Public Pool and Los Gigantes Marina are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
El Marqués Palace by Intercorp Hotel Group Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.4
Location
8.8
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 115 out of 252 reviews
10 - Excellent
115
Rating 8 - Good. 96 out of 252 reviews
8 - Good
96
Rating 6 - Okay. 33 out of 252 reviews
6 - Okay
33
Rating 4 - Poor. 6 out of 252 reviews
4 - Poor
6
Rating 2 - Terrible. 2 out of 252 reviews
2 - Terrible
2
Reviews
Verified review
10/10 Excellent
Silvia
Oct 24, 2025
Liked: Cleanliness, property conditions & facilities, communication
Excellent customer service
Very friendly staff
Stayed 10 nights in Oct 2025
Verified review
10/10 Excellent
Liliia
Nov 16, 2025
Liked: Cleanliness, room comfort, communication
The staff working during the day was simply incredible, very grateful. The place is for 4 and a half, very comfortable and beautiful. I recommend staying.
Stayed 3 nights in Nov 2025
Verified review
8/10 Good
Colin
Feb 28, 2024
Liked: Cleanliness, amenities, communication
Clean, helpful staff
Stayed 7 nights in Feb 2024
Verified review
10/10 Excellent
Robert
May 4, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful stay at El Marques Palace - clean, friendly, comfortable. Lovely pool area, quiet, and easy walking distance to loads of bars and restaurants. Plenty to do in the local area (would recommend Twizi Tours!)
Stayed 7 nights in Mar 2024
Verified review
8/10 Good
David Robert
May 31, 2026
Liked: Check-in, communication
Front desk staff very friendly and helpful. Bathroom floor in the main bathroom was dirty, cleaned it ourselves. No bar/snack bar open ,which we were not told about. Last year when we stayed it was open and you couldn't have your own food/drinks, so they need to sort out what the rules are.
Pool is heated and good.sun lougers could do with replacing as they are very uncomfortable. Overall a pleasant stay for the price
Stayed 10 nights in May 2026
Verified review
10/10 Excellent
Kuldeep
Mar 27, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful location.
Lovely staff.
Stayed 11 nights in Dec 2023
Verified review
10/10 Excellent
Simon
Oct 22, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
A great stay. Property well maintained. Reception staff were extremely helpful in every way.
Stayed 7 nights in Oct 2023
Verified review
10/10 Excellent
Jane
Nov 10, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Apartment was amazing - had everything you could need for self-catering and a huge balcony with sunbeds and a table and chairs, views were incredible. Would definitely recommend!
Stayed 10 nights in Oct 2024
Verified review
8/10 Good
Graeme
May 17, 2024
Liked: Cleanliness, room comfort, communication
Good 3 night stay
Nice Spacious comfortable well equipped apartment, showing its age but maturity well.
Stayed 3 nights in May 2024
Verified review
10/10 Excellent
Verified traveler
Feb 18, 2024
Liked: Cleanliness, room comfort, communication
Good value and heated pool a bonus
Great hotel with all your needs. Best thing is the heated pool. Friendly staff. Hotel probably needs an upgrade but that won’t deter us returning, Location ok although on a busy roundabout.
Stayed 5 nights in Feb 2024
Verified review
8/10 Good
Wendy
Jan 26, 2025
Liked: Cleanliness, amenities, communication
Very helpful staff, particularly the Reception manageress. Frequent cleaning of apartment. Warm swimming pools.
Stayed 14 nights in Jan 2025
Verified review
10/10 Excellent
kenneth
May 14, 2025
Liked: Cleanliness, room comfort, communication
Elmarques palace
We always stay there twice a year
Staff are lovely nothing is no trouble if you need help. Cleaner's come in every other daya d they are very pleasant
Stayed 14 nights in Apr 2025
Verified review
8/10 Good
John Peter
Mar 10, 2024
Liked: Amenities, property conditions & facilities, communication
Well placed within the area, Lidl over the road and restaurants within easy walking distance. On the poor side there is no wi-fi in the rooms, and our patio only got the sun between 3.15pm and 6.15pm
Stayed 17 nights in Feb 2024
Verified review
10/10 Excellent
Carol
Apr 1, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
We recently stayed 3 weeks at El Marques Palace in a 1 bedroom sea view unit. Everything was great and the view from our balcony was spectacular. Front desk staff were always helpful and even gave us more clothes hangers when we asked. While the terrain is hilly, there are many restaurants and bars within walking distance and a grocery store across the street. The pool bar also had excellent food and great service. Would highly recommend.
Stayed 20 nights in Mar 2024
Verified review
8/10 Good
Horace
Oct 6, 2023
Liked: Cleanliness, room comfort, communication
Another great two weeks
We have stayed in El Marques Palace many times (usually at least twice a year) The location is perfect for us at the top of the hill as the restuarants and bars we use are also at the top of the hill. All staff are very helpfull and polite.
It may be time for the appartements to be freshened up and bathrooms fittings could do with being replaced. However we will be back next year.
Stayed 14 nights in Sep 2023
Verified review
8/10 Good
David Robert
Jun 1, 2024
Liked: Communication
Disliked: Amenities
The property is dated and could do with a refurb. It is not as clean as when we stayed a few years ago. The staff are great and very helpful. Was weary of the pool as we saw black around the bottom of the pool ,so we did not use it. Very quiet around the resort ok for us as we were just looking to recharge.
Stayed 10 nights in May 2024
Verified review
8/10 Good
Susan
Mar 19, 2024
Liked: Cleanliness, room comfort, communication
The aparthotel is in a great location many restaurants the marina and beach all in walking distance. The pool is heated which was fantastic. The 2 bed apartments are a good size with 2 bathrooms. Cleaned every second day. No pool towels provided but we used the apartment ones and kept them when clean ones were provided. Lidl is across the road and many other shops in walking distance. My son was disappointed that the gym wasn’t open despite it being advertised. Late checkout accommodated for €10 per hour. Overall we enjoyed our stay
Stayed 5 nights in Mar 2024
Verified review
6/10 Okay
Jussi Kalevi
Apr 2, 2024
Liked: Amenities
Staff was friendly and helpful at the reception. Breakfast was not worth the price, it was very precise what belonged to the breakfast for example had to choose between juice and coffee and couldn't get butter for bread if it wasn't in the menu for that specific dish and when asked if the breakfast eggs could be done fully cooked instead of medium which they usually were, it was responded that it would cost extra. It was mentioned in the booking site that sports center would be included in the accommodation but however when asked from reception, there were no sports center. Sofa-bed in the room was not long enough for adult and uncomfortable to sleep. Location was calm and nice and the transport connections were nice and car could easily be parked nearby.
Stayed 8 nights in Mar 2024
Verified review
10/10 Excellent
Maia
May 11, 2026
Liked: Cleanliness, check-in, listing accuracy
Amazing location! Literally in front of Lidl. Walking distance to Los Gigantes beach and Natural pool! Staff are amazing! Would recommend!
Stayed 7 nights in May 2026
Verified review
10/10 Excellent
kenneth
Nov 9, 2025
Liked: Cleanliness, room comfort, communication
We love these apartments it suits all our needs. We have stayed there twice a year now for many years
Stayed 14 nights in Sep 2025
Verified review
10/10 Excellent
Philip
Mar 13, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff very friendly and helpfull, very very clean, heated pool was a real bonus
Stayed 6 nights in Mar 2023
Verified review
6/10 Okay
Caitlin
Oct 29, 2026
My husband and I are both gym enthusiasts and it’s extremely important to us that we go nearly every day. We booked this hotel SOLELY because of the gym that was advertised. They waited until we got there to tell us they were doing new construction and they didn’t have a gym but we could use Arnold gym. We had to pay 80€ for both of us for the week top to go there. There were cheaper hotels we were considering without a gym, and we essentially paid so much more. When we got in the floors turned our feet black within an hour of being in the apartment, it wasn’t clean. There was someone’s eyelashes on the bed when we got there. The balcony was nice but we could hear a couple arguing on our last two days. And the sounds of people in general were easy to hear. I hope they delete the pictures of the gym because I know I am not the only person complaining about that.
Stayed 6 nights in Oct 2026
Verified review
8/10 Good
Jørgen
May 1, 2023
Liked: Cleanliness, room comfort, communication
Nice hotel, with a clean pool and nice staff
Stayed 21 nights in Apr 2023
Verified review
8/10 Good
Graeme
Oct 7, 2024
Liked: Cleanliness, room comfort, communication
Always a good stay.
Good clean but dated apartment with Excellent staff