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Hotel Santa Cruz Huatulco

3.0 star property
Family-friendly hotel with free valet parking and a fitness center

Choose dates to view prices

Hotel Santa Cruz Huatulco offers a tranquil escape near both Chahue Beach and La Entrega Beach. Travelers can sip cocktails at the poolside bar, enjoy international dishes at the Mar restaurant, and book spa services to complete their seaside getaway.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Gym
  • 24/7 front desk
The current price is P3,494
P4,157 total
includes taxes & fees
Nov 17 - Nov 18

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, 2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Double Room, 2 Double Beds

7.4 out of 10
Good
(19 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Fan
Private bathroom
Designer toiletries
Rainfall showerhead
Balcony
Air conditioning
Fan
Designer toiletries
Private bathroom
Rainfall showerhead
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard with internal view

1 bedroom, in-room safe, desk, laptop workspace

Double Room Standard with internal view

8.0 out of 10
Very good
(1 review)
Air conditioning
Designer toiletries
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
  • 36 sq m
  • Sleeps 4

View all photos for Room Standard with Sofa

1 bedroom, in-room safe, desk, laptop workspace

Room Standard with Sofa

Air conditioning
Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Free bottled water
  • 18 sq m
  • Sleeps 2

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About the neighborhood

Map
Boulevard Santa Cruz 203, Santa María Huatulco, OAX, 70989

What's nearby

  • Playa Santa Cruz - 8 min walk - 0.7 km
  • Chahue Beach - 6 min drive - 1.9 km
  • El Zócalo - 9 min drive - 3.0 km
  • La Entrega Beach - 9 min drive - 3.0 km
  • Tangolunda Beach - 14 min drive - 5.9 km

Getting around

  • Bahias de Huatulco Intl. Airport (HUX) - 23 min drive

Restaurants

  • ‪Niko's - ‬1 min walk
  • ‪Ve el Mar - ‬8 min walk
  • ‪La Chicatana - ‬4 min drive
  • ‪Café Zitrick - ‬10 min walk
  • ‪Parrilladas y Tortas Argentinas - ‬5 min drive

About this property

Hotel Santa Cruz Huatulco

Family-friendly hotel near Chahue Beach
Located close to La Entrega Beach, Hotel Santa Cruz Huatulco provides a poolside bar, a terrace, and a garden. Treat yourself to a massage or other spa services. The on-site restaurant, Mar, features international cuisine. In addition to a playground and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Continental breakfast (surcharge), bike rentals, and babysitting (surcharge)
  • Meeting rooms, a 24-hour front desk, and tour/ticket assistance
Room features
All 89 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with premium channels
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: MXN 150 for adults and MXN 90 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Mar

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 200 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 11 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 150 for adults and MXN 90 for children
  • Pet fee: MXN 200 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Hotel Santa Cruz Huatulco
Hotel Santa Cruz Huatulco Santa María Huatulco
ta Cruz Huatulco ta ía Huatul
Santa Cruz Huatulco
Hotel Santa Cruz Huatulco Hotel
Hotel Santa Cruz Huatulco Santa María Huatulco
Hotel Santa Cruz Huatulco Hotel Santa María Huatulco

Frequently asked questions

Does Hotel Santa Cruz Huatulco have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hotel Santa Cruz Huatulco?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at Hotel Santa Cruz Huatulco on Nov 17, 2025 start from P 3,493.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Santa Cruz Huatulco pet-friendly?

Yes, Hotel Santa Cruz Huatulco allows cats and dogs (limit 1 total) with a maximum weight of up to 11 lbs per pet. There's a fee of MXN 200 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Santa Cruz Huatulco?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Santa Cruz Huatulco?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Santa Cruz Huatulco?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Santa Cruz Huatulco located?

This family-friendly Santa María Huatulco hotel is located near the beach, within 1 mi (2 km) of Santa Cruz Bay and Chahue Beach. Huatulco National Park and Playa Santa Cruz are also within 1 mi (2 km).

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Reviews

Hotel Santa Cruz Huatulco Reviews

7.8

Good

8.4

Cleanliness

8.6

Location

8.2

Staff & service

8.2

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 135 out of 398 reviews
Rating 8 - Good. 153 out of 398 reviews
Rating 6 - Okay. 60 out of 398 reviews
Rating 4 - Poor. 28 out of 398 reviews
Rating 2 - Terrible. 22 out of 398 reviews

Reviews

8/10 Good

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A decent hotel at a fair price.
Stayed 3 nights in Feb 2025

10/10 Excellent

Carlos

Liked: Cleanliness, property conditions & facilities
Liked everything and will go back
Stayed 2 nights in Mar 2025

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. Room very clean and beds comfy
Stayed 1 night in Mar 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, a little crowded but great service
Stayed 1 night in Nov 2022

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For us it was a good stay. A little bit of renovations good on but very respectful of the work niose.👍
Stayed 2 nights in Sep 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am pro-eco friendly hotels. But when you have to request shampoo and toilet paper the first 3 days of our staying, and nobody shows they care to cover our needs, is not ok. We ended up buying our own Shampoo, toilet paper and toiletries. We travel light with 1 backpack and we trust that the Hotel would provide basic services, but this was not the case.
Stayed 4 nights in May 2025

6/10 Okay

Alejandra

Disliked: Cleanliness, property conditions & facilities
It’s duty
Stayed 5 nights in Jan 2025

8/10 Good

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good just the ac wasn't working made to much noise
Stayed 7 nights in Feb 2023

2/10 Terrible

Andrea??

Disliked: Staff & service
The staff was rude and unpleasant. They wanted to charge me for an additional key for the room when I was allowed to have two. There was alot of noise in my aisle and the staff didn’t do anything. It’s located in a great location but the staff needs to get better.
Stayed 2 nights in Mar 2024

2/10 Terrible

Isabel

Disliked: Cleanliness, property conditions & facilities
If it wasn’t because Expedia asked me to pay upfront I would had not stayed there. One room key for four adults inconvenienced as the lights and AC operated w key and if two left the the key needed to stayed. The white sheets and white towels had the visual yellow stains. I reserved a pool view got a parking view.
Stayed 2 nights in Feb 2023

2/10 Terrible

Christine

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property has wonderful and helpful staff, that respond as best they can to your needs. The positives were kind staff and great location in Santa Cruz. Rooms are in need of upgrades and repair. I changed rooms due to dripping a/c. My biggest concern was the last 5 days I did not feel it was safe to use the pool due to its murky waters and floating/sinking unknown materials. I was told each day it would be cleaned, then told it was clean but they were missing a chemical. That was unacceptable to me. I would not return to this hotel, or recommend it.
Stayed 19 nights in Jan 2025

2/10 Terrible

Diane

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Bad report

The hotel features a nice pool & attached restaurant The wifi is very sketchy & the room basic We were stranded from our reservation for 3 nights & they refused a refund but agreed to give us free nights the following week based on giving them a good review Hotel.com tried several attempts to get them to ok a refund & they refused Again today they refused the free night & refused a cancellation blaming hotel . Com They said it was because we hadn’t given a good review We will not recommend this hotel as they were upset we used a booking app I suggest they Join the 21st century
Stayed 4 nights in Feb 2025

4/10 Poor

Jesus

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
My firs visit stay at this hotel i had no problems everything was great. This second time was a disappointment. The staff pushed a unwelcome vibe at check in. My room was miss blankets. At breakfast time the hotel had a menu but insisted we get the meal of the morning due to staff only making that meal. This will be my last time i stay at this hotel. I also talked to management on-site but didn't seem to care about customer concerns.
Stayed 3 nights in Nov 2023

2/10 Terrible

karen abigail jimenez

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No habia agua caliente, y el proceso de hacer check in fue horrible tardo mas de 1 hora
Stayed 1 night in Oct 2025

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near the marina and the beach
Stayed 3 nights in Aug 2025

2/10 Terrible

Crispin

Tube una reservacion en abril, el vuelo se cancelo en la cd de Dallas Tx obtuve el reenvolso del vuelo pero el del Hotel no recibi ni un centavo partido por la mitad. ES JUSTO ESTO?
Stayed 4 nights in Apr 2025

10/10 Excellent

Gregorio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Jun 2025

10/10 Excellent

isaac

Excelente trato y ubicación
Stayed 3 nights in Jun 2025

8/10 Good

Jessica

Liked: Staff & service, amenities, property conditions & facilities
Excelente en relacion al precio. La alberca calientita
Stayed 3 nights in Apr 2025

8/10 Good

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cerca de playa la Entrega, del embarcadero, esta en buen lugar!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 3 nights in Apr 2025

8/10 Good

Joy Ann M

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel within walking distance of all of Santa Cruz. Not impressed with wifi service being sketchy and unreliable in our room. Staff and other services were fine.
Stayed 4 nights in Feb 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Liked most everything. No dresser for clothes was a bit of a turn-off and additional cost for a bar fridge. I’ve never stayed in a place in Huatulco that did not have these basic options. Overall though pleased with the rest of the stay
Stayed 14 nights in Feb 2025

6/10 Okay

Deborah

Liked: Cleanliness, staff & service
This is a very Mexican hotel. Pool area is very nice however, beds, towels and sheets could be much improved.
Stayed 17 nights in Feb 2025

8/10 Good

Brayan Mauricio Mendoza

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Feb 2025