Santa Margarida da Serra Hotels

"Hotel is in disrepair and this once beautiful hotel is falling apart. The landscaping is overgrown and out door seating broken and unusable. The advertised elevator was out of service and luggage had to be carried to the second floor, staff did not offer to help. There was evidence of water damage in the hallways and the carpet ripped in frequently used areas. Not as advertised…"

"Amazing location within the restored medieval castle and convent with fantastic views of Alcácer do Sal. Breakfast is fantastic and so is the amazing staff, polite and helpful. Outdoor pool and billiards room is definitely a plus for kids. Easy (and free) parking just outside. Would love to come back!"

"Great location and a beautiful hotel. Having breakfast included was a nice surprise! "

"Restaurant food was very good, used the spa also worthwhile. Front desk very helpful and friendly. "

"WOW!! Simply incredible. We have never been so relaxed. From the moment we arrived and were greeted with someone to look after us, to the moment we left we were well looked after. This is a luxury hotel with amazing rooms, the resort is so peaceful with gorgeous surroundings. It is a perfect place to sit or enjoy the spa and let time go by. 10/10 we loved our stay here"

"Disappointing. We did not get what we booked and paid for. The room description was for one of the larger rooms with a sofa chair, and a bathtub. Pictures also showed a balcony/deck area. Our room was tiny, no chair, no deck and no bathtub. Being 7 months pregnant I was very much looking forward to soaking in the tub so I was quite disappointed when our room only had a shower. The bed was extremely uncomfortable, you could feel the springs, and it was so hard my husband and I both woke up sore in the morning. We were unable to shower in the morning as there was no running water in the room. We couldn’t even rinse our toothbrushes or have a sip of water as we couldn’t get even a drop out. The only reason I had three stars was because the breakfast was great. Huge selection and it all tasted very good. Also we were intrigued by the pictures of the library and viewing their large selection of books. We were surprised to find that all of the books were locked behind glass doors so we couldn’t even view them. Overall I am very dissatisfied with our stay here. It was overpriced and the room descriptions were either false or we were given an incorrect room. "

"Problems w room temperature control.could not be fixed. Moved to another room. Not convenient. "

"Fabulous hotel, the staff are amazing, so friendly & helpful! The rooms are spotlessly clean, well maintained & furnished to a high specification. The breakfast was really nice! I have no negative comments & would gladly stay again!"

"Wonderful"