Santa Elena Hotels

"We like this hotel. This is the 3rd time we have stayed here"

"Friendly and helpful staff. Spacious room with beautiful surroundings. Would definitely recommend this place."

"The room was clean and the hotel itself was nice and enjoyable. We spent a lot of time by the pool and we stayed in a cabana which we really enjoyed. A few things we didn’t love was that you couldn’t get room service, we ordered a pizza around 7-8pm and waited for it at the bar but It took an hour. We also weren’t told that the breakfast buffet runs from 7am-10am and after that we could order from their breakfast menu. We were not fond of the breakfast buffet and would’ve preferred ordering from the menu so I do think that you should advise your guests of the times. The staff at the bar/restaurant work very hard and are very nice but they are understaffed and we would wait 30+ minutes for a drink, let alone food. Probably would not stay here again but other than those things we did enjoy it. "

"Great surprise of a little place in the heart of San Ignacio the rooms are large, very clean and the staff is very helpful. Only wish the coffee shop opened before 8:00. A.m.! Highly recommend!"

"Comfortable bed, clean room. "

"Beautiful treehouse room and the service and food were top notch. Jessie in particular was a credit to the hotel with her fantastic service. The wrangler was great on the horse ride. "

"Room was clean enough. The bathroom was weird- the toilet was wedged into an area next to the shower. Using it was almost an acrobatic experience. Front staff helped when asked. This is a budget hotel, and for the price its a pretty reasonable deal."

"Pros: pool, butterfly garden, decent restaurant. Cons: room was basic with no dresser or space to put clothes. It was noisy overnight and we were kept up. No regulation for parties etc. the hot water kept going in and out. There was a lot of construction noise. One staff member was really helpful, the others not so much. If you care about sleep, this is not the place. "

"We loved staying in this serene and beautiful property. The staff was super friendly and helpful and went out of their way to make sure we were content. The cabins are clean, the beds comfortable, the air conditioners great, and the pool a refreshing respite from the afternoon heat. We appreciated being away from the bustle of San Ignacio and the opportunities for wildlife viewing on the grounds. The staff delivers your luggage to and from your cabin and arranges taxi rides to and from town, if desired. It’s a lovely and relaxing place to stay close to the Cahal Pech Ruins (about 2 kilometers)."