Santa Cruz Hotels

"The Pacocho hotel was excellent, staff very friendly and helping us with everything we needed. Clean and convenient location to walk to the center of the city."

"The location seems to have been in a bad part of town. The hotel was run down, not at all a 4 star by any means. The room was falling apart almost. The sheets were tough and not comfortable. It had a nice restaurant and pool that’s it."

"Brilliant location. Lovely hotel. Room clean and spacious. Staff friendly and helpful. Pool brilliant in the heat only downside not many sun loungers but there is chairs."

"All great"

"A decent hotel, just on the outskirts of the city, about 15/20 min walk. Very good breakfast. Hotel room was nice and big, a few things to help improve. There was a surcharge on the two bottles of water (£2 each), avoided that buy using the supermarket next door for a fraction of the cost. No English TV channels (not that I expected any), the smart functions on the TV don't work."

"Room was fairly well thought out, bathroom was fine. Staff was helpful in getting me parked off-site, and in explaining most items (except WiFi code). Breakfast which was included was very good."

"I have paid twice one in the hotel and other trhough hotel.com. I'm hopping a resolution."

"Such a comfortable bed! Bedroom and bathroom were very clean. Staff absolutely fabulous"

"Average. Good location but old."