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INATEL Flores

4.0 star property
Upscale hotel with free breakfast and fitness center

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for INATEL Flores

Exterior
Terrace/patio
Exterior
Minibar, in-room safe, desk, soundproofing
Breakfast, lunch, dinner served; Mediterranean cuisine

Explore the area

Map
Zona Do Boqueirao, Santa Cruz das Flores, 9970-390
  • Popular LocationReserva Florestal Natural das Caldeiras Funda e Rasa17 min drive
  • Popular LocationReserva Florestal Natural do Morro Alto e Pico da Se21 min drive
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Room options

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Private bathroom
Bidet
Bathrobes
Hair dryer
  • 1.0 sq m
  • Sleeps 3
  • 1 Twin Bed

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About the neighborhood

Santa Cruz das Flores

Located in Santa Cruz das Flores, INATEL Flores is in the mountains and on the waterfront. The area's natural beauty can be seen at Reserva Florestal Natural do Morro Alto e Pico da Se and Reserva Florestal Natural das Caldeiras Funda e Rasa. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.
Visit our Santa Cruz das Flores travel guideOpens in a new window

What's nearby

  • Reserva Florestal Natural das Caldeiras Funda e Rasa - 17 min drive
  • Reserva Florestal Natural do Morro Alto e Pico da Se - 21 min drive

Getting around

  • Flores Island (FLW) - 2 min drive

Restaurants

  • O Trancador - 19 min drive
  • Lucino's Bar - 3 min drive
  • Fora d'Horas - 19 min walk
  • Restaurante Rainha dos Bifes - 3 min drive
  • O Arruda - 19 min drive

About this property

INATEL Flores

Upscale eco-certified hotel on the waterfront
You can look forward to a free breakfast buffet, a terrace, and a garden at INATEL Flores. The on-site Mediterranean cuisine restaurant, Restaurante Inatel, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and laundry facilities.
Other perks include:
  • An outdoor pool
  • Free self parking
  • Bike rentals, express check-in, and luggage storage
  • A billiards/pool table, 1 meeting room, and smoke-free premises
Room features
All guestrooms at INATEL Flores offer thoughtful touches such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • TVs with cable channels
  • Daily housekeeping and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar
  • Restaurante Inatel

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between May 6 and September 1.
The property will be renovating from May 6 2024 to September 1 2024 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 34.38 per night

Property payment types

Important information

Optional extras

  • Rollaway bed fee: EUR 34.38 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

Property is also known as

INATEL Flores
INATEL Flores Hotel
INATEL Flores Hotel Santa Cruz Das Flores
INATEL Flores Santa Cruz Das Flores
INATEL Flores Hotel
INATEL Flores Santa Cruz das Flores
INATEL Flores Hotel Santa Cruz das Flores

Frequently asked questions

Does INATEL Flores have a pool?

Yes, this property has an outdoor pool.

Is INATEL Flores pet-friendly?

No, pets are not allowed at this property.

How much is parking at INATEL Flores?

Self parking is free at this property.

What time is check-in at INATEL Flores?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at INATEL Flores?

Check-out is at noon.

Where is INATEL Flores located?

Situated on the waterfront, this eco-certified hotel is 4.9 mi (7.9 km) from Reserva Florestal Natural do Morro Alto e Pico da Se and 7.1 mi (11.4 km) from Reserva Florestal Natural das Caldeiras Funda e Rasa. Corvo Caldera is 21.4 mi (34.5 km) away.

INATEL Flores Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 22 out of 49 reviews" "
Rating 8 - Good. 21 out of 49 reviews" "
Rating 6 - Okay. 3 out of 49 reviews" "
Rating 4 - Poor. 2 out of 49 reviews" "
Rating 2 - Terrible. 1 out of 49 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Patricia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Water damage on the walls, air conditioner does not allow you to go below 23C. Electrical fixture pulled out of wall and sitting on floor with cables exposed. Water damage on wood floors. Floors worn. Smell of mold. Visible mold in shower. Breakfast goes from 8-11 am, out of freshly sliced fruit by 9 am. Disappointed in hotel. This island is beautiful, this hotel was a disappointment. It was a beautiful location and if you have a water view amazing. It is just obvious that upkeep/update of the hotel is needed. Suggest eating at local restaurants which are wonderful.
Stayed 3 nights in May 2024

10/10 Excellent

Tatyana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view
Stayed 1 night in Nov 2023

10/10 Excellent

Risel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location by the ocean, conveniently located by two museums and a grocery store, and very easy to walk around town
Stayed 3 nights in Sep 2023

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service
This hotel was nice, though showing its age in places. The proximity to the natural pools and airport were great. Since the town is pretty small, you could walk to a lot of places from the hotel.
Stayed 3 nights in Sep 2023

8/10 Good

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
hotel was nice and it had parking which was a plus. Very convenient location. Well kept up and very clean.
Stayed 2 nights in Jun 2023

8/10 Good

Hilary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay in Santa Cruz - more stylish and classy than the pictures show. Beautiful view (sea view-side) and quiet, except for astonishing bird calls at night (Cory's Sheerwaters). Seaview well worth it, but there are pleasant lounges and balcony to get the view as well. Food is good quality, but the half-board is so limited in starters (soup of the day) and sweets (ice-cream, fruit or sweet of the day, which did not change daily) and saves so little money (and none at all if you have many of the main courses), that it is not worth having. Breakfast has a reasonable range, but less so as it declined while we were there. The freshly squeezed orange juice, variety of fresh fruits and yoghurt all disappeared. Some days delays for food due to incredible understaffing: a single person at breakfast and at dinner some days.
Stayed 5 nights in May 2023

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful and the views are amazing. The restaurant had many tasty options, fresh food with great wines and the service was friendly, patient and helpful. It was great to have the large upstairs living room available to hang out when our newly met cousins came to visit. The rooms are very comfy and the mini fridge got nice and cold and the balcony over looking the shore was my favorite place to kick back especially after dark when the cagarros start their weird calls among the sounds of the waves. My great great grandfather once owned the property and the hotel fit in very well in the surrounding landscape. The pool overlooking the seascape was a treat. My family and I will definitely be going back.
Stayed 1 night in Aug 2022

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small hotel with the best views and wonderful friendly staff. I highly recommend.
Stayed 3 nights in Aug 2022

6/10 Okay

Annie

Liked: Cleanliness, property conditions & facilities
Flores Island 2 nights
We arrived the hotel at around 2:30pm, after having traveled on 3 flights from San Francisco to Flores transiting in Newark and Ponta Delgada. We were told that our room was not ready so we left our luggage in the luggage room and went out for a walk around town for almost 2 hours. We went back to the hotel shortly after 4pm and were told that our room was still not ready! We were exhausted but we didn’t get our room until after 5pm, which is an hour after the official Checkin time. The woman who checked us in earlier when we first arrived was somewhat rude and didn’t even apologize for telling us our room would be ready by 4pm when it did not. Next morning when we went to the reception desk to ask for 2 more small bottle water (there were 2 in the room when we checked in) since we were staying 2 nights, and she just told us in a cold voice that you would only get 2 small bottles upon Checkin and for the rest of the nights we would need to purchase the water from the bar. That is poor guest service, especially when we had to wait for our room past Checkin time the previous day. They gave us a handicapped room which was a bit awkward for us since the toilet is slightly higher than usual. The restaurant’s food was good but our impression of the hotel was tainted by our Checkin experience and that female receptionist until the day when we checked out. The male receptionist was a lot friendlier and helpful so that had prompted me to give an OK rather than a poor rating.
Stayed 1 night in Jun 2022