Hotels near Santa Cruz Beach

"Property is amazing, but WiFi service is terrible.."

"Arrived and could not find reservation. Room booked was to include seperate sitting area, kitchenette and private balcony. It did't have any of these. Room was filthy. Advertised pool, but it was empty."

"Nice"

"Super super clean, new fresh, needs more food options, and service takes very long even a bottle of water, but over all 5 star service. "

"Staff was excellent"

"The hotel is lovely and modern. The rooms are big. The breakfast is terrible and it’s available for 1 person even if you book the room for two people. The breakfast was so poor, I mean 3 slice of bread, egg and a sachet of chocolate drink and milk. Another option is custard and Akara, I don’t think these breakfast options are suitable for someone with a longer duration of stay."

"The hotel staff/manager would not check me in"

"I had an awesome experience, WiFi not so great but overall beautiful experience I love it"

"Clean environment, beautiful decoration, quiet and safe"

"The room is so spotless and the staff are so nice. "

"Great place to stay and very clean and quiet. The only thing i can say the need improvement is the security."

"Hotel is grossly misrepresented. Rooms were dusty, the light in the bathroom did not work and the area was very rowdy."

"The hotel is quite nice and comfortable. However, I have some problems with it. The hotel has two receptions and they keep passing you from one to the other and the two are like 2 mins walk away. Then I booked days before however it took about 30min for them to find my booking. This was despite that I paid online. Then the next morning I was told breakfast is only for one guest and I had to call hotel.com who now offered to refund me. The staffs were not very helpful but the hotel itself is...

"False advertisement NO WIFI and the hotel has a weird odor and in the room "

"It’s difficult to rate this hotel. They couldn’t find our booking information and we were unable to get in touch with expedia. This was fraud. I paid in full and they couldn’t find our reservation. we had to pay for one night because we didn’t know where to go. This is unacceptable."