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Sanbay Hotel

3.0 star property
Hotel in Sandakan with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Sanbay Hotel

Room amenity
Reception hall
Reception hall
Exterior
Interior detail

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room

1 bedroom, in-room safe, desk, free WiFi

Deluxe Room

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Electric kettle
Satellite channels
Daily housekeeping
In-room safe
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 King Beds

Suite

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Electric kettle
Satellite channels
Daily housekeeping
In-room safe
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Electric kettle
Satellite channels
Daily housekeeping
In-room safe
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room

  • Sleeps 2

Deluxe Twin Room

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2
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About the neighborhood

Sandakan is home to Sanbay Hotel. Rainforest Discovery Centre and Bukit Buli Sim Sim reflect the area's natural beauty and area attractions include Borneo Sun Bear Conservation Centre and Sepilok Orangutan Rehabilitation Centre.
Visit our Sandakan travel guideOpens in a new window
Map
Mile 1 1/2, Jalan Leila, Sandakan, Sabah, 90007

What's nearby

  • Saint Michael's and All Angels Church - 2 min drive - 1.8 km
  • Agnes Keith House - 3 min drive - 2.5 km
  • Sandakan Harbour Mall - 3 min drive - 2.5 km
  • Puu Jih Shih Temple - 3 min drive - 2.1 km
  • Sandakan Rainforest Park - 9 min drive - 7.7 km

Getting around

  • Sandakan (SDK) - 21 min drive

Restaurants

  • ‪南财肉骨茶 Nam Chai Restaurant Bah Kut Teh - ‬19 min walk
  • ‪Restoran Garuda - ‬19 min walk
  • ‪Good Taste Bak Kut Teh (好味肉骨茶) - ‬18 min walk
  • ‪Restoran Norlisa & Catering - ‬19 min walk
  • ‪Chui Wah Food Centre - ‬2 min walk

About this property

Sanbay Hotel

Property highlights
At Sanbay Hotel, you can look forward to a garden, a business center, and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Wedding services, luggage storage, and a reception hall
  • An elevator, meeting rooms, and a 24-hour front desk
  • A front-desk safe
Room features
All 58 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Bathrooms with showers
  • TVs with satellite channels
  • Electric kettles, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 1 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Sanbay
Sanbay
Sanbay Hotel
Sanbay Hotel Sandakan
Sanbay Sandakan
Sanbay Hotel Hotel
Sanbay Hotel Sandakan
Sanbay Hotel Hotel Sandakan

Frequently asked questions

Is Sanbay Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sanbay Hotel?

This hotel doesn't offer parking.

What time is check-in at Sanbay Hotel?

Check-in start time: 2 PM; Check-in end time: noon. After-hours check-in is not available.

What time is check-out at Sanbay Hotel?

Check-out is at noon.

Where is Sanbay Hotel located?

Situated in Sandakan, this hotel is within 2 mi (3 km) of Saint Michael's and All Angels Church, St Michael's & All Angels Church, and Sandakan Heritage Trail. Sandakan Harbour Mall and Agnes Keith House are also within 2 mi (3 km).

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Sanbay Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 9 out of 35 reviews
Rating 8 - Good. 17 out of 35 reviews
Rating 6 - Okay. 6 out of 35 reviews
Rating 4 - Poor. 1 out of 35 reviews
Rating 2 - Terrible. 2 out of 35 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good bang for your buck if you just need a quick night stay! Clean and easy check in process with nice helpful staff.
Stayed 1 night in Mar 2024

6/10 Okay

KENJI

Disliked: Amenities
This is an old hotel, it used to be one of the best hotels in Sandakan before. Now I saw the building itself is outstanding there but I also realized that the quality of their service and maintenance are not perfect anymore because of recession by the pandemic. One of the reasons why I decided this hotel for staying, the review mentions a " nice breakfast". But they don't have it now. Regarding amenities like a shampoo and toilet rolls, it requires payment if you get extra. I stayed 2nights 3days, so I was wondering If I should buy some. These are the things uncomfortable part staying this hote. However, this hotel fee is cheap and stuffs are friendly. I have no complaints.
Stayed 2 nights in Jun 2025

6/10 Okay

Jasmin

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel and the room was very old and should be renovated urgently. The fridge was not clean and there was no shampoo in the shower. Staff is very kind and helpful. The location was not that good, because there were only local restaurants nearby. The price was ok for all that.
Stayed 1 night in Sep 2024

4/10 Poor

Riccardo

Disliked: Staff & service, amenities, property conditions & facilities
Nei servizi proposti dall’Albergo era presente la lavanderia e giardino esterno. Invece tutte e due non erano presenti. Staff per niente accogliente e poco disponibile.
Stayed 2 nights in Sep 2024

2/10 Terrible

Boniq, Kota Kinabalu

Disliked: Staff & service
Sampai hotel security suruh tunggu next shift staff untuk sampai kerja. Pekerja shift sebelum sudah balik atas sebab transport balik waktu malam tidak ada. Terpaksa tggu hampir 3 jam lobby untuk staff kasih check-in ke bilik yang sudah dibayar.
Stayed 1 night in Jan 2021

8/10 Good

Swee Fung

Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of parking space. Clean room
Stayed 1 night in Jul 2019

8/10 Good

CikTika, kota kinabalu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
keep it up
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and service are great especially for that price range. The restaurant was closed but there are eating places nearby
Stayed 1 night in Mar 2019

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good deal for low price

Location was not central but not too far. 2km from center. Room was clean and hotel was quiet. Wifi was decent and able to reach room.
Stayed 1 night in Feb 2019

6/10 Okay

Sutapa

Liked: Cleanliness, room comfort

Stay at Sanbay hotel, Sandakan

No restaurant, furniture old and chipped, very few food options outside the hotel, no WiFi in the room at all . We had to stand in the middle of the corridor or go to the reception area to connect to the WiFi
Stayed 1 night in Sep 2018

6/10 Okay

F

Budget hotel - ok for a night

Clean rooms with huge bathrooms, very quiet — this is the plus Lingering smoking smell and no food is the minus. We got dinner in the local open air curry house a few minutes walk away. It is a local food place - really good but ‘very local’
Stayed 1 night in Aug 2018

10/10 Excellent

FAJALIYATON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Percutian keluarga

Penginapan yang selesa dan sarapan yg di sediakan memudahkan perjalanan sekiranya bersama keluarga.
Stayed 1 night in Feb 2018

10/10 Excellent

Gwen & Ken, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All very nice, car parking very easy. Only disappointment for us was hotel evening meals (except Fri and Saturday) were very ordinary. But in saying that there is lots of food places around if you have the time. Breakfast was included in hotel price. It was basic with no fruit.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth Hotel for Money

Quiet, comfort, spacious room. Definitely worth for money.
Stayed 4 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

8/10 Good

nurulasyikin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

6/10 Okay

Grassy, Perth W Australia

Liked: Cleanliness, staff & service, room comfort

Location not so good.

Had to change rooms 3 times before got one where room safe worked. There were only 2 cafes nearby , one a malay curry house ,the 2nd we opted for a Chinese cafe in a Malay housing area which was a bit dodgy to get to at night (ghetto) On plus side the staff were wonderful and tried hard

8/10 Good

Wan Mohamad

Liked: Cleanliness, staff & service, room comfort
Nice hotel but away from town center.

10/10 Excellent

Nasa, KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice transit hotel

Very comfortable and new amenities. Free shuttle to town. Have large private parking space. Peace of mind

8/10 Good

SIN PENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
About 2 km from town centre. The seafood steamboat buffet was great and value for money.

10/10 Excellent

amin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities

nie wieder!

Wer abgezockt werden will geht einfach ins Sanbay! Die Zimmer stinken entweder modrig oder nach kalten Zigaretten Rauch! Viel Spaß

8/10 Good

Wan Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort