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"In front of sm mall, secure parking, good amenities, clean, with hot shower, scenic restaurant, great staff, prompt in addressing concerns and answering phone and much more..."

"Breakfast "

" I booked Hop Inn Hotel Iloilo from August 29 to September 3 but had to check out early due to a terrible experience. On the morning of August 30, I discovered there was no running water—the bathroom faucet was completely dry. I reported it to the front desk and was told it would be fixed “in a few minutes,” but nothing happened. When I asked for the manager, I was informed the manager only comes in later in the day. In a situation like this, management should be present to handle urgent issues, but clearly, they did not care. For three nights, there was no water. I even had to ask housekeeping just to bring me water to brush my teeth and wash my face. Despite this, the hotel was still accepting guests. I requested a full refund, but the front desk said they would only refund 4 nights instead of 5. This was the worst hotel experience I’ve ever had. Unprofessional, inconvenient, and unacceptable. I do not recommend this hotel to anyone. "

"Nice property, clean room, comfortable. The staff was very helpful and nice. Overall, a good stay, and I would stay there again."

"Great breakfast "

"Great transportation options, close to downtown."

"Over all a great place to stay- the best thing was pool.- very well maintained. "

"Good location and friendly staff"

"The rug in the lobby was so dirty. And our room smelled moldy until we ran the air conditioner for a few hours. The staff was excellent. "